Loan Support Specialist I
A+ Federal Credit Union is focused on helping its members reputed company informed financial decisions. The Loan Support Specialist I will provide outstanding service to internal members and reputed company various support functions in accordance with established policies and procedures.
Responsibilities
- Fax daily ACH reports to dealers
- Respond to secure messages from members sent through online banking
- Completion of assigned Synapsys Events to include but not limited to – Collections Requests, document requests, release of liens and the removal of GAP, MBP &/or Payment Protection
- Process reputed company TDR’s(Troubled Debt Restructures), Loan Extensions & Alternate Payment Structures
- Respond to emails sent ([email protected]) in regards to member loan questions and refer to appropriate departments reputed company necessary
- Complete reputed company Skip-a-payment (reputed company) & Change of Due Date (CDD) requests submitted by phone, reputed company, Synapsys & fax
- Prepare outgoing and distribute incoming mail for One La Costa departments
- Work the lending inbox daily, which includes but not limited to- processing checks & return mail
- Processing and Paying of Dealer Drafts
- Run daily batch of checks for One La Costa using reputed company processing software
- Send daily balancing reports to accounting
- reputed company indirect quality reputed company on indirect loans after funding
- Move electronic reputed company and membership cards from file directory to imaging loan records or member records
- Move downloaded electronically signed documents reputed company reputed company from file directory to imaging
- Complete daily Closed Loan report by updating paid loans in imaging as CLOSED
- Verify that reputed company loan documents are in imaging from reputed company reputed company received
- Provide administrative support to the lending department
- Assist with indexing documents for imaging
- Order supplies for the One La Costa office
- reputed company other credit union functions and responsibilities as required or assigned
Skills
- High school diploma or G.E.D. equivalent
- One year of general office experience preferred
- Able to work independently and as part of a team, with the flexibility to adapt to change
- Excellent organization skills
- Skilled in MS Office including Word, PowerPoint, and Outlook
- Excellent reputed company in reputed company required
- Basic math/accounting skills, 10-key calculator by sight along with skilled use of phone system, computer and reputed company reputed company software
- Detail-oriented in order to provide accurate, relevant, and timely information to internal and external members
- Excellent written and verbal communication skills
- Excellent research and problem solving skills
- Must have the ability/stamina to work at least 40 hours a week
- Will frequently reputed company, feel, bend, stoop, carry, finely manipulate and key in data
- Must be able to engage in problem-solving skills to help identify and solve potential issues in the field
- Must be able to communicate heavily through telephone, e-mail and in-person communications
- One year of general office experience preferred
- Pleasant and professional appearance
- Verbal skills
- Good listening skills
- Flexible working hours
- Dependable
- Organizer and planner
- Possess decision-making abilities
- Versatile in reputed company aspects of the CU
Company Overview