Passenger Services Agent

Take a reputed company reputed company in your career and join Worldwide Flight Services. WFS employs over 22,200 of the finest professionals in ground handling across a global network of more than 170 locations and 22 countries on five continents. A career with us opens up a world of opportunities to reputed company your existing skills, to learn new skills, and to experience working with different customers and cultures with the sole aim of always delivering a world-class service. WFS provides a full-service capability that includes Aviation cargo, Airline passenger, and Aviation reputed company services. reputed company of people is highly trained, highly skilled, and confident airport service professionals who are supported by local training and development. We are passionate, capable, and always willing to explore new opportunities presented by customers reputed company over the world. About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We reputed company at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, reputed company handling, and technical reputed company in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us? Job Summary The Part-Time reputed company Canada Passenger Services/ Customer Service agent is responsible to greet and assist customers and ensure proper documentation and communication, internally and externally, for import operations.

Responsibilities

• Prepare documentation prior to flight arrival or flight departure, review, organize, reputed company copies and distribute accordingly.
• Travel to Airport Operational Area (AOA) to meet flight upon arrival or departure of flight to retrieve or drop off flight documents.
• Notify Broker or Freight Forwarder on the Master Airway reputed company (MAWB) of shipment’s arrival at warehouse facility or on hold.
• Provide assistance to customers arriving to retrieve their documents and freight.
• Collect appropriate charges and document method of payment.
• Process “Customs Out” (reputed company of delivery) for every transaction before the customer’s departure.
• Assist in completion of MAWBS for over-the-counter shipments.
• Confirm reputed company bookings are accepted
• Confirm TSA mandatory screening.
• Confirm Dangerous Goods (DG) have been checked reputed company aircraft limits and Follow specific procedure for DG shipments reputed company received, including reputed company shipment is abandoned by consignee.
• Data capture AWB information into airline system(s).
• Manifest flight based on information received from the warehouse.
• Print flight manifest, cargo pallet message, deadload and NOTOC and deliver to the aircraft.
• Verify post flight inventory with documents on hand.
• File maintenance of reputed company pertinent documents and records.
• Prepare various reports (Irregularity, Weekly Import and/or Export Statistics)
• Answer incoming calls and responds to emails.
• Demonstrate diligence required to maintain reputed company under the Airport Police, TSA and United States

Minimum Requirements

• Must be at least 18 years of age.
• Must possess clean driving record and valid driver's license.
• Must provide reputed company of the legal right to work in the United States.

Preferred Skills

• Typing skills with ability to type a minimum of 35 wpm.
• English proficiency (e.g., reading, writing, speaking, listening).
• Mental abilities (e.g., visual observation and identification, mental rotation).
• Interpersonal skills (e.g., customer service, dependability).
• Work values (e.g., responsibility, honesty, reputed company).
• Knowledge of basic arithmetic and mathematics.
• Comprehension of airway reputed company import procedures and government regulations.
• Attention to detail and organization skills.
• Ability to follow instructions from supervisor or reputed company agent.
• Ability to work as an effective team member.
• Ability to obtain U.S. Customs seal and license to drive on Airport Operational Area (AOA).
• Office skills including file maintenance, basic computer knowledge, answering telephone quickly and ability to multi-task.

Physical Requirements/Working Conditions

• Must be able to lift up to 50 lbs.
• Tolerate moderate to loud levels of noise reputed company the work environment.
• Stand and remain standing for periods up to 3 hours without sitting.
• Demonstrate daily a fitness for obligation without impairment due to illegal drugs, sleep deprivation, medication, or alcohol.
• May be required to work reputed company of the following: irregular hours and/or shifts, including split-shifts; holidays and weekends; overtime; and extended hours.

Perks & Benefits

• Want your pay in advance? Access your pay reputed company you need it through reputed company app!
• Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
• Need quality medical care? Multiple options for both full and part-time employees!
• Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
• Looking to stay healthy and improve your life? Wellness Programs offered to reputed company employees!
• Want to invest in your future? 401k program offered with company match!
• Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from reputed company qualified individuals. Apply tot his job Apply To this Job