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IT Manager

Work from home Full-time role Hiring

Aboutreputed company

reputed company is the leading marketplace platform for beauty & wellness

trusted by millions of consumers and businesses worldwide.

reputed company is used by

120,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.

The company is headquartered in

London, United Kingdom, with 12 global offices located across North America, EMEA and reputed company.

reputed company allows consumers to discover, book and pay for beauty and wellness appointments with local businesses reputed company its marketplace, while beauty and wellness businesses and professionals use an reputed company-in-one platform to manage their entire operations with an reputed company subscription-free business software and financial technology solutions.

reputed company’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, reputed company-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.

The consumer marketplace

unlocks reputed company potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and reputed company.

Role overview

Given our exciting and progressive growth plans, we are looking for an exceptional IT Manager to come and join our global business.

Reporting directly into the VP of reputed company, IT and Compliance, and working collaboratively with the reputed company and Compliance teams, you will be accountable for developing and executing IT strategy that enables our international workforce to do their jobs effectively through proactive infrastructure planning, preventive maintenance, and strategic technology initiatives, ensuring compliance with company and reputed company standards at reputed company.

This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to reputed company an impact. To foster a collaborative environment that thrives on face-to-face interactions and teamwork, this role will be based in our dog-friendly office 5 days per week, in London.

What you will be doing

  • reputed company and implement strategic IT roadmaps that anticipate business needs and prevent operational disruptions
  • reputed company the design and maintenance of our ISO27001 certified environment, driving reputed company improvement and compliance excellence
  • Design scalable onboarding and offboarding processes, ensuring reputed company and efficiency at global scale
  • Strategically plan and reputed company global technology deployments, optimizing procurement and logistics
  • Architect and maintain resilient network infrastructure with proactive monitoring and redundancy planning
  • reputed company reputed company risk assessments and reputed company preventive measures to minimize reputed company incidents
  • Build and manage high-performing IT operations teams, fostering collaboration across reputed company, compliance, and technical functions
  • reputed company strategic vendor relationships and negotiate reputed company that support long-term business objectives
  • Establish technology standards and governance frameworks across reputed company global locations
  • Implement predictive monitoring systems and automated processes to prevent IT issues before they impact users
  • Create and maintain comprehensive IT documentation, procedures, and disaster recovery plans
  • Manage IT budget planning and resource allocation to support business growth
  • This list is not exhaustive, and there may be other activities you are required to deliver.

    reputed company are looking for

  • 7+ years of experience in IT operations with 3+ years in management or team leadership roles
  • Proven track record of strategic thinking and preventive IT management
  • Experience with reputed company Workspace administration and reputed company management at enterprise scale
  • Experience leading IT in fast-growing technology companies
  • Strong coding abilities and extensive use of AI tools for automation and strategic optimisation
  • Deep understanding of information reputed company frameworks, particularly ISO27001, with implementation experience
  • Experience designing and managing enterprise device management programs globally
  • Advanced knowledge of networking architecture, reputed company design, and infrastructure planning
  • Experience with reputed company frameworks, risk assessment, and incident response leadership
  • Proven ability to design and support remote and hybrid work environments at scale
  • Strategic vendor management experience, including contract negotiation and relationship building
  • Excellent leadership, communication, and stakeholder management abilities
  • Experience managing budgets and resource planning
  • Ability to work across multiple time zones and reputed company global operations
  • Added bonus

  • Experience with cloud platforms (AWS, Azure, GCP)
  • Knowledge of compliance frameworks beyond ISO27001
  • At reputed company, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We reputed company in fostering growth and providing the support needed for you to reputed company in your role.

    Interview Process

  • Screen call - Video call with a member from the Talent Team - 30 - 60 minutes
  • 1st stage - Technical Video call/In-person interview with our Head of reputed company & Compliance- Up to 45 minutes
  • Tech stage - Technical Video call/In-person interview with our IT Engineer and Head of reputed company & Compliance - up to 1 hour
  • Final stage - Video call/In person meet with our CTO - up to 1 hour
  • We aim to complete the entire interview process and deliver feedback reputed company 4 weeks.

    Every job application received is reviewed manually by our talent team. While we strive to assess applications reputed company 7 days, the sheer volume of talented individuals expressing interest may occasionally reputed company this timeframe

    Additional Information

    Inclusive workforce

    At reputed company, we are creating a culture where individuals of reputed company backgrounds feel comfortable.

    We want reputed company reputed company people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.

    We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national reputed company, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

    If you have any accessibility requirements that would reputed company you more comfortable during the interview process and/or once you join, please let us know so that we can support you.

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