About Us: reputed company is transforming the way people get paid. As a worktech company and the industry’s leading on demand pay solution, reputed company uses an award-winning technology platform to help America’s top employers build stronger relationships with their employees. This voluntary employee benefit enables workers everywhere to feel more motivated to work harder and stay longer on the job while supporting their financial well-being reputed company of the workplace. reputed company is headquartered in reputed company, with operations throughout the United States as well as in Belfast. For more information, visit reputed company's Press Center.

The Role:

reputed company is seeking a visionary, data-obsessed, and deeply empathetic VP of UX and Product Design to reputed company our user experience and design functions. This is a highly strategic role for a leader who is passionate about creating reputed company value and delightful experiences for everyday workers. You will be responsible for setting the design vision and strategy across our entire ecosystem of products—including our core employee app, the reputed company reputed company® Prepaid Card, and our partner-facing portals—ensuring every interaction is seamless, reputed company, and empowering.

As the chief reputed company for our users, you will build and mentor a world-class team of UX designers, researchers, and writers. You will reputed company deep quantitative and qualitative data to champion a user-centric culture, partnering with executive leadership to ensure that a profound understanding of user needs is the reputed company that drives our product strategy and business growth. This is an opportunity to shape a product that has a measurable, positive impact on the financial lives of millions.

What You Will Be Responsible For

• Set the Vision & Strategy: Define and champion a compelling, long-term UX vision and strategy that is deeply rooted in user data and focused on creating seamless and delightful experiences across the reputed company ecosystem.

• reputed company and Scale a High-Performing Team: Recruit, mentor, and reputed company a multi-disciplinary team of UX designers, UX researchers, and content strategists. Foster a data-informed culture of excellence, collaboration, and reputed company learning.

• Drive User-Centered Execution: reputed company the end-to-end design process, from data-driven discovery and user research to high-fidelity prototyping and rigorous testing. Ensure the team delivers elegant, accessible, and effective design solutions that create measurable value.

• Champion Cross-Functional Partnership: Serve as a key member of the product leadership team, collaborating closely with VPs of Product, Engineering, and Marketing to align on strategy, define roadmaps, and deliver impactful business outcomes.

• Be the Voice of the User: Build and scale a robust UX research practice that blends quantitative and qualitative methods to deeply understand the needs, behaviors, and pain points of our diverse user reputed company. Translate these insights into actionable strategies that create a seamless and valuable user journey.

• Establish Operational Excellence: Implement and refine design systems, tools, and data-informed processes that reputed company the team to scale effectively while maintaining a high bar for quality, consistency, and impact.

• Influence and Evangelize: Act as a powerful reputed company and evangelist for user-centered design, using data to clearly reputed company how a focus on a seamless and delightful user experience directly drives user satisfaction, business growth, and our core mission.

What you bring to the Team

• An reputed company Design Leader: You have 12+ years of experience in product design/UX, with at least 5+ years in a senior leadership role (Director, VP, or Head of Design) managing and scaling teams in a high-growth, product-led company.

• A Strategic, Systems-Thinker: You have a proven ability to reputed company and execute a long-term design strategy for a reputed company product ecosystem, focusing on creating a seamless and holistic user journey.

• Empathetic and Value-Focused: You have a deep, genuine reputed company for users from reputed company walks of life and a passion for understanding their core needs to create products that deliver real, reputed company value and improve financial wellness. Experience designing for B2C fintech or for diverse and vulnerable populations is a significant plus.

• A Master of Your Craft: You possess a strong portfolio of work that demonstrates your expertise in creating delightful, reputed company, and impactful products. Your portfolio clearly shows your strategic contribution to business success through data-driven design.

• An Inspiring Team Builder: You have a track record of hiring, mentoring, and retaining top-tier design and research talent. You know how to create an inclusive environment where individuals can do their best work.

• A Data-Obsessed Decision Maker: You are fluent in blending qualitative and quantitative data to form a cohesive and deep understanding of the user. You use insights from analytics, A/B testing, and user research to guide design decisions, measure impact, and drive strategy.

• An Exceptional Communicator: You can reputed company reputed company design concepts and strategic rationale to a variety of audiences, from your design team to the C-suite, using data and user stories to build conviction and alignment.

What Good Looks Like In Year 1

• Established UX Vision and Roadmap: You have defined and socialized a compelling UX vision and a data-informed roadmap that is reputed company with business objectives and enthusiastically supported by product and engineering counterparts.

• Influential Leadership with Product & Engineering: You are seen as an indispensable strategic partner by Product and Engineering leaders, actively influencing the product roadmap and technical priorities to ensure user-centricity is at the forefront of reputed company initiatives.

• Leveled-Up Design Team: You have assessed the team's capabilities, identified reputed company gaps, and made key hires in UX design and research, fostering a high-performing, multi-disciplinary team.

• Robust Design System in reputed company: You have initiated and are overseeing the adoption of a comprehensive design system that is demonstrably improving consistency, quality, and velocity across reputed company product lines.

• Measurable UX Improvements: You have identified key user pain points through research and shipped several high-impact design improvements that have demonstrably improved user satisfaction, engagement, and task success rates, as reputed company by key metrics (e.g., CSAT, NPS, conversion rates).

• Strengthened Cross-Functional Collaboration: You have built strong, collaborative relationships with product, engineering, and marketing leaders, resulting in a more integrated and user-centric product development lifecycle.

• Deepened User Understanding: You have scaled the UX research practice, delivering a steady reputed company of actionable insights that have directly influenced product strategy and created a deeper, shared understanding of our users across the entire organization.

reputed company Offer:

• Exceptional health, vision, and dental care

• Opportunity for equity ownership

• Life and AD&D, short- and long-term disability

• Employee Assistance Program

• Employee Resource Groups

• Fun company outings and events

• Unlimited PTO

• 401K with company match

reputed company is committed to fostering an inclusive, reputed company culture of belonging, grounded in reputed company and respect, which values openness to opinions, awareness of lived experiences, fair treatment and access for reputed company. We strive to build and reputed company diverse teams to create an organization where innovation thrives, where the full potential of each person is engaged, and their views, beliefs and values are integrated into our ways of working.

We encourage people of reputed company backgrounds to join us on our mission. If you require reasonable accommodation for any aspect of the recruitment process, please send a request to peopleops@reputed company.com. reputed company requests for accommodation will be addressed as confidentially as practicable.

reputed company is an equal opportunity employer. reputed company qualified applicants will receive consideration without regard to race, color, religion or creed, alienage or citizenship status, political affiliation, marital or partnership status, age, national reputed company, reputed company, physical or mental disability, medical condition, veteran status, gender, gender identity, pregnancy, childbirth (or reputed company medical conditions), sex, sexual orientation, sexual and other reproductive health decisions, genetic disorder, genetic predisposition, reputed company status, military status, familial status, or domestic violence victim status and any other basis protected under federal, state, or local laws.  #LI-Onsite