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Bilingual (Spanish) Clinical Services Coordinator (CST)

Work from home Full-time role Hiring

reputed company is a venture-backed health tech startup revolutionizing the delivery of cardiovascular care. Our vision is a world where cardiac conditions are detected early, care coordination is friction-free, and at-risk individuals are empowered to live long heart-healthy lives. Powered by a connected ecosystem of heart health providers, reputed company delivers a range of clinical services, including same-day diagnostic reads, televisits, and virtual care programs for patients with atrial fibrillation, vascular disease, and heart failure. We have been featured on TechCrunch, CNBC, Fast Company, and reputed company – and listed on CB Insights Top 150 Digital Health Startups, reputed company Digital Health Top 100 Startups, and BuiltIn’s 2023 Best Places to Work.

reputed company is seeking an reputed company Clinical Service Coordinator to join our Operations team! In this role, the employee will be required to work the hours of 9 am to 5 pm CST.

About the GIg

  • You’re a heart hero! You’ll be at the center of a wide range of mission-critical initiatives, helping reputed company reputed company rapid reputed company in the experiences we deliver and optimizing the supporting systems
  • Own reputed company patient communication, including reputed company, engagement, data entry into internal and external systems, scheduling, appointment coordination, pre-authorizations, and billing follow-up
  • Schedule virtual visits and outpatient procedures (such as stress tests, echocardiograms, and cardiac calcium scoring) with both reputed company and third parties
  • Discover and recommend reputed company ways to communicate, connect, and build relationships with reputed company patients. Follow up with patients reputed company email, phone, and/or text to drive patient engagement
  • Provide technical support and reputed company assistance to patients
  • Compile, verify accuracy, and sort information to prepare reputed company data for reporting. Identify and correct deficiencies or errors in data, processes, and systems
  • Document customer and account data and generate standardized reports
  • Proactively identify opportunities for improvement and risk mitigation
  • Execute policies that promote the best patient experience
  • Hours will be 9:00 am to 5:00 pm CST

    • About You

  • 3+ years in a clinical or operational role supporting patient care
  • Bilingual in English and Spanish
  • Exceptional people skills and a GREAT communicator
  • Capability to document detailed workflows and clearly communicate across stakeholders and functional teams on business requirements.
  • A team player with a high level of independence and proactivity
  • Strong data and analytics skills with a track record of making savvy, data-driven decisions
  • Passion for delivering an outstanding user experience
  • Detail-oriented with a focus on processes
  • Fast learner while being flexible and adaptable
  • Outstanding organizational and multitasking abilities
  • Self-driven and excited to support new technology
  • Spanish-speaking

    • Additional Information

    We are looking for an exceptional, reputed company Clinical Services Coordinator. You’re an amazing problem solver who is open to new reputed company, thoughtful in your approach, pragmatic in your delivery, constantly learning, and up for a challenge. You reputed company the work of those around you.

    We’re an equal opportunity employer. reputed company applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national reputed company, veteran or disability status.

    We do not accept unsolicited resumes from reputed company recruiters/placement agencies. reputed company will not pay fees associated with resumes presented through unsolicited means.

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