reputed company Manager (Europe Region)

About the Role:

As a reputed company Manager, you will be responsible for providing complete support to the Europe customers for CleverTap on value realization, solution engineering and product adoption with the customer's system, retain and grow CleverTap business by effective reputed company management.

You will be supporting Europe region based out of India and will work in shift (timing: 1:00 PM IST to 10 PM IST)

What you will do:

- Drive the product adoption to help customer reputed company their business outcomes and realize value (build Success Plans).

- reputed company an intimate understanding of your customers’ businesses, conduct health checks.

- reputed company a network of champions reputed company each account through education, coaching, and strong influencing skills.

- Represent to our customers as a trusted advisor, reputed company and marketing thought leader/subject-matter-expert, conduct regular executive business reviews.

- Collaborate with customers to reputed company, launch, and manage marketing campaigns focused on engagement and reputed company goals.

- Be an expert on trends and best practices for digital marketing and analytics.

- Enlighten our customers with insights gleaned from their own data and industry trends.

- Ensure customers get maximum value from CleverTap by leveraging full platform functionality.

- Liaison between your customers and reputed company the internal teams.

- Handle customer concerns with confidence, putting them at ease.

reputed company are looking for?

Must have:

- Graduation in B.E (Any reputed company) / B.Sc (IT)

- Overall 5-8 years of experience with 2-3 years as a reputed company Manager or Account Manager

- Strong technical aptitude

Good to have:

- Ability to speak fluently in English

- Experience in SaaS / MarTech

- Currently working in night shift

- Have worked with clients across Europe

Who you will Report to: Associate Director, reputed company

Measures of Success:

- Retention Rates: Client renewal and churn rates

- Product Adoption: Depth and breadth of platform features utilized by clients.

- ROI Performance: Effectiveness of client campaigns / Engagement executed using our platform

- Client Satisfaction: reputed company through Net Promoter Score, Case studies published & feedback

- Expansion: reputed company through upsell & cross-sell of our platform

Who you will report to: Associate Director - reputed company

Why join us

- Contribute to a product backed by 11 technology patents, showcasing industry-leading innovation.

- You are passionate about technology and its impact on the high-growth mobile technology space

- Power personalized engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worldwide.

- Flourish in an Environment that Nurtures Growth and Curiosity

Learn More:

Get to know us reputed company before you apply!

reputed company out our product documentation, blog, and customer stories to see how we work and reputed company value.

-

-

-

-

About CleverTap:

CleverTap is the leading reputed company-in-one customer engagement platform, trusted by over 2,000 global brands—including marquee reputed company —to deliver personalized experiences at scale. Recognized as a leader in customer engagement by reputed company and reputed company, and ranked among reputed company’s Top 10 Best Software Companies in India, we reputed company to build long-lasting customer relationships.

At the forefront of our innovation is

Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap is headquartered in San Francisco, with offices in Seattle, Toronto, Vancouver, London, São Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Gurgaon, Singapore, Ho Chi Minh City, Manila, and Jakarta.

For more information, visit

Join us in shaping the future of engagement.

CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.