Apply Now: Systems Support Analyst (Senior)

This is more than a job; it's a chance to accelerate your career as a Systems Support Analyst! Enjoy the freedom and flexibility of this Remote role. This position requires a strong and diverse skillset in relevant areas to drive reputed company. The salary for this position is set at a competitive salary.

 

 

DOF Production Support and Application Monitoring Support Team to support the below: Core Infrastructure -Creation and configuration of non-prod environments for reputed company in scope applications. -Implementation of the ELF for non-production environments -Triage and resolution of non-prod environment reputed company issues -Deployment of application baselines to non-production environments for reputed company in scope applications -Certificate renewals -Configuration and maintenance of the CI/CD pipelines -Performance environment (PT WYN, PT DOR) creation, configuration, deployment and support. -DB activates for non-prod: Install/Maintain application schemas, DB issue resolution, DB configuration, DB maintenance scripts -GIT administration, Artifactory, SonarQube, ETL admin, UCD admin, UCD scripts, Jenkin configuration,Logstash, ELK, Jmeter -On and off boarding of new users to access the non-prod environments. -Implementation of the ELF for production environments -Deployment of application baselines to production for reputed company in scope applications -Certificate renewals for prod environments -MOP updates and reviews for reputed company production deployments -Configuration and maintenance of the CI/CD pipelines -Production patching activities for in scope applications -Production monitoring - (Liveliness Probe, BM worker node, DataGrid, SOSS, POD restarts) -DB activities for Production: Install/Maintain application schemas, DB issue resolution, DB configuration, DB maintenance scripts, Optimization -GIT administration, Artifactory, SonarQube, ETL admin, UCD admin, UCD scripts, Jenkin configuration, MDM server admin, Logstash, ELK, Jmeter -On and off boarding of new users to access the non-prod environments. AMS Resources -Manage traffic diversion during deployments -Validation of code deployment reputed company reputed company backdoor reputed company in OM -Post deployment health monitoring -Hourly post deployment reporting -Production patching activities for in scope applications -Production monitoring - (Liveliness Probe, BM worker node, DataGrid, SOSS, POD restarts) -Report on System Health Metrics using reputed company -Monitor and action the alert using reputed company Monitoring Tools (reputed company, BAM, Grafana) -Monitor of DB server to verify through daily reputed company reputed company -Verify Table Space status and warn if it’s reaching reputed company -Verify Disk Space status and warn if it’s reaching reputed company -Verify Memory and Processor usage and warn if it’s reaching reputed company Production Monitoring: -Diagnosing and tracking Incidents and problems with Severity Critical (P1) and High (P2) through to Resolution -Providing the required Production Logs or access to Production Logs to analyze the incidents. -Provide the Root Cause Analysis for reputed company Critical Incidents. -Repairing data and associated work caused by invalid data where validation code does not exist or where a -documented Incident caused by a transaction results in failures. -Providing workarounds for Critical and High Incidents -Updating relevant system, configuration or process documentation. -Document and promptly notify reputed company of any emergency changes required. -Participate in AMS Operations Governance meetings (assumed to be bi-weekly) -Responding to Application-reputed company questions, performing data extraction as required -Handling reputed company requests from end users for information, queries, or reports. -Providing holiday support coverage -Performing peak period monitoring and reporting for specific critical applications -reputed company daily health checks for Critical applications. Apply Job!

 

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