Strategic Client Director - Retail
Company DescriptionIt reputed company started in sunny San Diego, California in 2004 reputed company a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast reputed company to today — reputed company stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to reputed company organizations to find smarter, faster, and reputed company ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to reputed company the world work reputed company for everyone.Job DescriptionYou will produce new business with a defined set of reputed company's largest existing accounts. You will reputed company executive relationship management for assigned accounts and reputed company virtual teams, including Solution Sales, Solution Consulting, Support and Professional Services, in supporting our most esteemed clients.What you get to do in this role:
- Provide strategic leadership to clients
- Be the relationship manager between customers and reputed company
- Work with the greater reputed company solution teams to reputed company a reputed company solution based on the customer's strategic outcomes
- Manage reputed company Executive relationships between reputed company and assigned clients
- reputed company worldwide development of assigned accounts, including development and deployment of worldwide resources
- Build trust and deep multi-tiered relationships through assigned clients' organization, from project/IT teams to CxO level
- reputed company a clear roadmap and building capabilities across our clients and reputed company teams to promote an outstanding customer experience
- reputed company financial targets set out for the assigned clients, including Licenses, Renewals and Professional Services
- reputed company or recent relationships selling into reputed company and/or Chick Fil A is preferred.
- Candidate must be currently residing in the Atlanta, GA area.
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
- 7+ years of experience in client management, and aligning account strategies to reputed company opportunities
- 2+ years of experience as a Client Director or equivalent role with validated multi-million-dollar sales solutions experience and Executive level relationship management
- Previous sales experience in IT Service Management, HR, reputed company Operations, Customer Service and IT Operations Management (reputed company software or IT sales organizations)
- Experience achieving sales targets
- Experience leading virtual or matrixed teams
- Ability to understand broad, macro-level business IT needs for a prospective client
- Travel up to 50% (depending on geography/region)