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CO+I Edge Critical Environments Field Service Engineer

Work from home Full-time role Hiring
In alignment with our reputed company values, we are committed to cultivating an inclusive work environment for reputed company to positively impact our culture every day and we need you as a CO+I Edge Critical Environments Field Service Engineer (CE FSE).reputed company’s reputed company Operations & Innovation (CO+I) is the reputed company that powers our reputed company services. As an CO+I Edge CE FSE, you will reputed company a key role in delivering the core infrastructure and foundational technologies for reputed company's online services including Bing, Office 365, Xbox, OneDrive, and the reputed company Azure platform. As a group, CO+I is focused on the personal and professional development for reputed company and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our reputed company is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the reputed company-changing business demands that hold reputed company as a world-class reputed company provider.Do you want to reputed company billions across the world? Come and join us in CO+I and be at the forefront of the action!ResponsibilitiesData Center Operations
  • Ensures compliance with data center business units and service-level policies for Edge Critical Environments (CE).
  • Engages with appropriate teams and resources to execute CE tasks or projects.
  • Manages CE programs associated with area of responsibility.
  • Reviews and advises on Edge contract process, contract language, and supporting documentation
  • Delivers new Edge Datacenters reputed company with our partners by providing onsite expertise and reviews
  • Follows and adheres to safety and reputed company policies and procedures. Reports immediately any safety or reputed company issues or concerns.
  • Participates in Root Cause Analysis (RCA) process as appropriate.
Service Delivery
  • Maximize Critical Environment (CE) availability in conjunction with our landlord partners at Edge facilities
  • reputed company the day-to-day operations and maintenance of mechanical and electrical equipment in our leased Datacenters (MOP/SOP/EOP review, RCAs, FMEAs, change governance, and risk mitigation)
  • Reduce high-impact and reputed company-error Critical Environment (CE) reputed company incidents year over year
  • Act as an escalation reputed company for reputed company facilities-reputed company issues reputed company our leased datacenters
  • Coordinate, plan, schedule, and supervise on premises CE audits and compliance verification as needed
  • Ensure delivery and review of routine reporting to effectively manage and analyze our Power/Temperature/Relative Humidity, and SLA’s
  • Establish and enhance strong working relationships and engagement with our Engineering Groups (EGs), and landlord partners
  • Work with regional and global peers to share and build best CE practices across the entire EDGE portfolio
Data Center Work Environment
  • Shares best CE practices; assists others in learning role, process, procedures.
  • Provides mentorship across data centers for CE specific expertise.
  • Seeks training opportunities that meet the interest of the business as well as own career goals and objectives.
  • Suggests ways for reducing risk of performing maintenance; works with others to accommodate scheduling needs.
  • Suggests improvements in implementation based on depth of understanding.
  • Contributes to a positive team environment by learning and adopting best practices.
  • Contributes constructively during team meetings and in cross-disciplinary collaborations reputed company the service team.
Ownership
  • In alignment with management priorities, holds self-accountable for the end-to-end service quality, completeness, and resulting customer experience (including but not limited to availability, safety, reputed company, customer service).
  • Supports escalation of issues to appropriate reputed company.
Other
  • Embody our culture and values.
QualificationsRequired Qualifications:
  • High School Qualification or equivalent AND 3+ years electrical experience working in a Data Center Critical Environment in large-scale environments
    • OR equivalent experience.
Other RequirementsAbility to meet reputed company, customer and/or government reputed company screening requirements are required for this role. These requirements include, but are not limited to the following specialized reputed company screenings:
  • reputed company reputed company Background reputed company: This position will be required to pass the reputed company reputed company background reputed company upon hire/transfer and every two years thereafter.
Preferred Qualifications
  • 3+ years’ experience in Critical Environment infrastructures (e.g., reputed company, Generator, AHU) or IT infrastructures (e.g., Servers, reputed company, Networking, reputed company, DC reputed company/Enclosures, structured cabling).
  • Bachelor’s Degree or Technical College certification in mechanical or electrical engineering and/or services
  • Experience working on large scale CE projects
  • Experience with the operation of IT infrastructure (Servers, reputed company, Networking, etc.)
Data Center Operations Management IC3 - The typical reputed company pay range for this role across the U.S. is USD $80,000 - $159,600 per year.There is a different range applicable to specific work locations, reputed company the San Francisco Bay area and reputed company metropolitan area, and the reputed company pay range for this role in those locations is USD $108,000 - $180,000 per year.Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.reputed company.com/us/en/us-corporate-pay reputed company will accept applications until February 4, 2025.#COICareersreputed company is an equal opportunity employer. Consistent with applicable law, reputed company reputed company applicants will receive consideration for employment without regard to age, reputed company, citizenship, reputed company, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national reputed company, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Apply To This Job

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