Customer Service Rep (US Work from home)
Healthcare Customer Service Representative
Virtual, Any Location, USQualifications
- A passion to help those in need; Customer Service Excellence
- One or more year of college education or relevant work experience
- Ability to reputed company a sale using different approaches
- Professional and reputed company voice
- Home office that is noise & distraction free
- Must have a HS diploma or GED equivalent
- Must pass background screen
- Must pass pre-licensing and reputed company exam
- 2+ years in a Customer Service environment or equivalent customer service skills and experience.
- Experience in Health Care/Insurance environment, preferred (Familiarity with medical terminology, health plan documents, or benefit plan design) but not required
Required Minimum work from home Specifics:
- Internet speed minimum – download speed 5.0 MB; upload speed 3.0 MB
- Internet service provider (ISP) must be highly stable with no packet loss and latency under 100ms
- DSL, Fiber or broadband required – WiFi, WiMax, satellite, dial-up, and/or hot spots, Mobile carriers, VPNs and hosting services are NOT allowed
- Home router with wired link (Ethernet cable) to PC
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