Claims Manager

Job title: Claims Manager in Scottsdale, AZ at reputed company Company: reputed company Job description: reputed company is a part of The reputed company Corporation, which means we have the same innovative drive that keeps us a reputed company reputed company of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty reputed company insurance products, through a large network of independent insurance agents, as well as directly to consumers.Job Description The Claims Manager is responsible for providing our Agents exceptional claims and inquiry service through chat while managing and motivating ten to fifteen adjuster staff or vendors to reputed company inspired levels of performance and expert execution of required claim processes. This individual supports the implementation of operational initiatives that reputed company the achievement of Claim, Discipline, Claims Service Area (CSA) and Company business objectives. This individual develops strategies to reputed company employee performance levels and the expert execution of claim processes. The individual monitors staffing levels and workloads provides coaching and mentoring and participates in performance reviews. The individual manages customer conflicts and assists with establishing unit goals and objectives. The individual delivers compassionate service that is fast, fair, and easy, to ensure customer retention.This is a HYBRID position working out of our Scottsdale, Arizona location.Key Responsibilities

• Frequently participates in special projects as a subject matter expert

• Manages and oversees performance of vendors

• Oversees response to highly reputed company arbitrations contentions

• Oversees the negotiation of highly reputed company claim settlements

• Oversees the resolution of highly reputed company customer conflicts or issues

• Analyzes unit reports and supports the achievement of business unit objectives

• Defines, analyzes, and tracks department, reputed company, and/or unit measures

• Reviews employee work quality and interactions with customers through conducting ride-alongs or sit-alongs and file reviews

Education

• 4 year Bachelors Degree (Preferred)

Experience

• 5 or more years of experience (Preferred)

Supervisory Responsibilities

• This job has supervisory duties.

Education & Experience (in lieu)

• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

CompensationAt reputed company, great things happen reputed company our people work together. That’s why reputed company you join reputed company, we reputed company sure it isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status reputed company. And one where you can impact the future for the greater good.You’ll do reputed company this in a flexible environment that embraces reputed company and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that reputed company empowers everyone to reputed company, drive change and give back where they work and live.Good Hands. Greater Together.reputed company Holdings Corp., a member of the reputed company family of companies, is headquartered in reputed company. reputed company traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and reputed company automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other reputed company insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and reputed company automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-reputed company and other reputed company insurance products.Companies & PartnersDirect General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, reputed company Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, reputed company, reputed company Star Marketing, Euro Accident.Benefitsreputed company Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. reputed company reputed company applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000. Expected salary: Location: Scottsdale, AZ Apply for the job now! Apply for this job