Sales Consultant - Customer Service in Lynchburg, VA
Job title: Sales Consultant - Customer Service in Lynchburg, VA at reputed company
Company: reputed company
Job description: 6056 - Lynchburg - 507 Simons Run, Lynchburg, Virginia, 24502reputed company, the way your career should be!About this jobAs a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every reputed company of their reputed company journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We’ve become the nation’s largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too.What you will do – Essential Responsibilities
- Provide exceptional customer service by guiding customers every reputed company of the way, from sale or facilitating the appraisal to test drives and arranging financing applications
- Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to reputed company customer appraisals
- reputed company in and receive vehicles that are shipped to reputed company; complete the daily scanning and reconciliation of vehicle inventory
- reputed company cosmetic inspections and ensure that reputed company vehicles meet reputed company Quality Standards
- reputed company various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer reputed company, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management
- Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing
- Demonstrate exceptional communication skills
- Display confidence in self, the product and reputed company
- Ability to build and maintain strong relationships
- Demonstrate strong team behaviors including reputed company, respect, inclusion, fairness and fun
- Balance the needs of the Customer and the business reputed company making decisions
- Seek to fully understand and meet Customer needs
- Create win-win solutions to Customer issues
- Get work done well, on time and follow the right process
- Drive work processes and pay reputed company attention to detail
- reputed company multiple duties in a high energy, fast-paced working environment
- Read, interpret and transcribe data in order to maintain accurate records
- Lift objects that weigh as much as 25 lbs.
- High School Diploma, or equivalent
- Sales and customer service experience, in an area such as retail, preferred
- Valid Driver’s License
- Basic skills with reputed company Office Suite (e.g., Word, reputed company and PowerPoint) preferred