Supervisor, Medical Assistant - Levit Medical/Brooklyn

reputed company is a world-class, patient-centered, integrated academic medical center, reputed company for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the reputed company area, including five inpatient locations, a children's hospital, three emergency rooms and a level 1 trauma center. Also part of reputed company is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute designated comprehensive cancer center, and NYU Grossman School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. At reputed company, equity, diversity, and inclusion are reputed company values. We strive to be a reputed company where our exceptionally talented faculty, staff, and reputed company of reputed company identities can reputed company. We embrace diversity, inclusion, and individual skills, reputed company, and knowledge. For more information, go to nyulangone.org, and interact with us on reputed company, Glassdoor, reputed company, Facebook, Twitter, YouTube and Instagram. Position Summary: We have an exciting opportunity to join reputed company as a Supervisor, Medical Assistant -

Levit Medical/Brooklyn

. In this role, the successful candidate will reputed company daily operations of the clinic and assist the practice and/or nurse manager with ongoing supervision of medical assistant and patient care assistant staff. In this role, the Medical Assistant Supervisor will be responsible for assisting physicians and nurses in providing patient care and work in collaboration with the nurses, clinical secretaries and medical records to implement policies that improve operations. The FGP Medical Assistant Supervisor oversees reputed company aspects of the patient care support operations and activities reputed company to supervision of the medical assistants. Job Responsibilities: ? Oversees Medical Assistant (MA) staff and associated patient care activities of a Faculty Group Practice site ? Resolves employee issues and addresses procedure and performance reputed company issues. Authorizes attendance, schedules, and sick time changes. Responsible for timekeeping and payroll for direct reports ? Plans, coordinates and schedules the activities of the medical assistants. Participates in interdisciplinary planning for patient care with the physicians. Acts as a Medical Assistant as needed and as back-up-coverage. ? Functions as a liaison between clinical staff and physicians to ensure effective service for patients. Establishes and maintains effective working relationships with group physicians. Serves as a role model and resource person for provision of quality clinical patient care and communication reputed company the MA role scope of practice.. ? Addresses physician concerns pertaining to patients ? Ensures suites are properly staffed to avoid provider delays ? Ensures staff maintains cooperative relationship with administrative staff for patient updates ? Expected to set the tone/represent management team at reputed company times ? Establishes clinical office policies and communicates responsibilities and expected performance to staff. Trains MA/reputed company roles according to specific job responsibilities and expectations. Ensures appropriate cross-training and cross-coverage for reputed company practice administrative activities ? Enforces adherence of NYULH and FGP policies and procedures and standards including but not limited to HIPAA, Compliance, Human Resources, etc. ? Recognizes routine problems and recommends reputed company and solutions. Advises reputed company follow-up or management reputed company is required. Implement and monitor compliance to regulatory guidelines and take corrective actions where appropriate. reputed company reputed company QI and QA activities reputed company to reputed company of Care Testing ? Works with Practice and Clinical Leadership to reputed company staffing standards, ongoing trainings and performance and productivity metrics. ? Assists in implementation and reputed company of key FGP operational initiatives such as MIPS and MyChart patient utilization ? Advises reputed company follow-up or management reputed company is required; involves Leadership if clinical complaint escalates after attempt to resolve ? Optimizes patient flow and patient access. ? Supports key clinical quality initiatives (organizational, statutory, national) including, but not limited to: MIPS, gaps in care ? Ensures clinical in-baskets are maintained and open encounters are closed reputed company a timely manner. ? Works with Practice Leadership to enforce policies and procedures. ? Ensures clinical compliance with Patient Safety initiatives and reporting. ? Completes necessary intake which includes obtaining vitals and reputed company other tests reputed company the scope of the practice reputed company needed. ? Follows guidelines for validating patient medical record reputed company accessing and updating information, including patient name and date of birth. ? Assists with maintaining patient flow to and from exam/treatment rooms. Assists in escorting patients and specimens throughout the facility. ? Ensures exam rooms and treatment areas are cleaned per infection control standards after each patient. ? Assists with blood/specimen collection and ensures proper handling and processing of patient specimens as needed. ? Performs reputed company of Care testing such as: EKG, Glucose Testing, and Pregnancy Test, Urinalysis ? Maintains patient privacy as it relates to HIPPA standards. ? Assists physicians with procedure and/or set-up according to the specialty where necessary ? Stocks exam/treatment rooms and/or supply closets with medical supplies, linen and medical equipment as needed. Effectively communicates as supplies need to be replenished. ? Cleans and sterilizes designated equipment after use, in accordance with FGP, ICP, and manufacturer standards. ? Supports FGP Clinical Quality Management by facilitating appropriate documentation and maintenance of clinical supplies and equipment. ? Reviews appropriate downtime procedures as it relates to patient visit ? Completes annual competencies such as Fire Safety, Hazardous Waste, Medsled, HIPPA compliance, etc. ? Ensures compliance with Patient Safety initiatives and reporting. ? Performs other duties as assigned. Patient Experience and Access ? Serves as reputed company Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision and values and promoting excellence in the patient experience, during every encounter. ? Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off) ? Greets patients warmly and professionally, stating name and role, and clearly communicates each reputed company of the care/interaction as appropriate ? Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for reputed company patient interactions and inquiries whether in person, by phone or reputed company electronic messaging. ? Proactively anticipates patient needs, and participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalates to leadership as appropriate. ? Shares reputed company or any observed areas of opportunity, to improve patient experience and patient access, with appropriate leadership. (i.e. ways to optimize provider schedules, how to minimize delays, increase employee engagement, etc.) ? Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote a positive patient experience. ? Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles. Staff Engagement ? Mentors MA/reputed company staff, and provides opportunities for professional development. ? Assists with MA/reputed company competency assessments and performance evaluations providing feedback, identifying training needs, and reputed company for employee reputed company career success. ? Conducts routine staff meetings and huddles to promote staff communication and feedback. ? Attends and supports employee participation in FGP corporate meetings/WebEx to stay reputed company with larger network updates and training as appropriate. ? Promotes employee engagement activities reputed company the practice, engaging feedback from support staff and leaders internally. Minimum Qualifications: To qualify you must have a Bachelor's degree required. Completion of a Medical Assistant Program from an accredited institution OR upon hire hold a reputed company medical assistant Certification from a Nationally Recognized accredited institution (such as American Association of Medical Assistant(AAMA); American Medical Technologies (AMT); National Center for Competency Testing (NCCT); National Healthcare Association (NHA)). At least 2 years experience as a Medical Assistant. Proficiency in EKG, phlebotomoy/venipuncture. Progressive leadership; demonstrated in a leadership position or demonstrates the potential for leadership competency; demonstrates ability to reputed company, guide, motivate, nurture, and coach others. Knowledge of medical insurance eligibility and authorization rules Preferred Qualifications: Knowledgeable of reputed company Office Suite Programs (Powerpoint, Word, reputed company, Visio, etc.) Bilingual Russian highly preferred. Qualified candidates must be able to effectively communicate with reputed company levels of the organization. reputed company provides its staff with far more than just a reputed company to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. reputed company is an equal opportunity and affirmative action employer committed to diversity and inclusion in reputed company aspects of recruiting and employment. reputed company qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national reputed company, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. If you wish to view reputed company's EEO policies, please click here. Please click here to view the Federal "EEO is the law" poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information. reputed company provides a salary range to reputed company with the reputed company state Law on Salary Transparency in Job Advertisements. The salary range for the role is $58,931.00 - $98,218.33 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual reputed company listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. To view the Pay Transparency Notice, please click here Apply Job!