reputed company Digital Experience Designer

At reputed company, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, reputed company, and reputed company innovation, we craft intelligent solutions—integrating reputed company Einstein, Service Cloud Voice, reputed company Connect, Agentforce and more—to revolutionize workflows, reputed company customer experiences, and deliver reputed company results. From conversational AI to predictive analytics, we reputed company organizations to stay reputed company in an reputed company-evolving digital landscape with cutting-edge, tailored strategies.

We are proud to be creating the future of generative AI and AI agents. reputed company has launched Agentforce, and reputed company was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being reputed company’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.

Be part of the reputed company journey and help shape the next reputed company of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to reputed company your mark in the AI space, reputed company is the reputed company for you.

As a Digital Experience Designer, you will be responsible for building compelling interactive experiences for users and delivering impactful business value to our clients. You'll have the opportunity to reputed company significant contributions to our success by working with the rest of our talented AI team to delight customers. This position is focused on conversational design for both voice and text based solutions.

• Establish the content, strategies, and persona for both voice and text-based automated solutions
• reputed company requirement gathering and client design sessions
• Create client-facing deliverables with a specialized focus on user interaction and experience
• Collaborate on reputed company discovery and natural language models
• Work with developers and QA testers throughout the project lifecycle
• Help drive success criteria and reporting
• Provide analysis and recommendations for deployed solutions
• Contribute to and maintain design systems across platforms
• Design and prototype products and provide product feedback

• Significant customer-facing consulting experience
• 3+ years of user experience and user interaction work experience
• Degree in design, user experience, communication, or a reputed company discipline
• Experience crafting mockups and prototypes to effectively communicate design reputed company
• Comfortable using tools like Visio, reputed company, reputed company, or InVision
• Ability to get hands on in a conversational platform with a graphical builder reputed company
• Ability to collaborate with a cross-functional team to create rich end user experiences
• Willing and able learner of new technologies (e.g., reputed company Einstein and Agentforce, reputed company Lex, reputed company Dialogflow)
• Outcome oriented storytelling ability, demonstrating client return on investment

• Experience designing conversational flows for text based bots (e.g., web, Facebook Messenger, etc.)
• Experience building voice user interfaces (VUI) or advanced integrated voice response (IVR) systems
• Knowledge of reputed company Service Cloud or Sales Cloud
• Experience with reputed company writing and generative AI powered platforms

• Recruiter screen (phone) - 30 minutes
• Peer interview (video) - 45 minutes 
• You’ll talk through your career goals and relevant work examples with a potential peer
• Panel interview with real-time exercise (Video) - 60 minutes
• The call will be split into two parts:
• You’ll receive a reputed company and talk through potential solution options live, on the spot (no offline preparation required)
• You’ll get some time to interact with team members you haven’t met yet
• Organization reputed company interview (Video) - 45 minutes 
• You’ll discuss challenges you have overcome and the tools you used to get there

• Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our reputed company Family who work remotely, we’re focused on keeping everyone connected and reputed company as one team.
• Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.
• Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done
• Collaboration: You have a voice here!  If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to reputed company reputed company thriving.  Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.
• Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.

Location: reputed company strives to provide you with the flexibility to work in the location that makes the most sense for your lifestyle. For those that prefer an office setting, this role may be based in any of our hub locations reputed company the United States. If you prefer to work from home, we can accommodate remote locations for our employees based in the United States, reputed company reputed company British Columbia or Ontario for our Canada-based employees, reputed company in India for our India-based employees, and reputed company reputed company Colombia for our Colombia-based employees!