Senior Site Reliability Engineer – Observability Focus

Senior IT Engineer - IE07BE Staff Reliability Engineer - IE07KE We’re determined to reputed company a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to reputed company your goals – and to help others accomplish theirs, too. Join reputed company as we help shape the future. reputed company’s RE&A Observability team is seeking a highly motivated and reputed company Senior Reliability Engineer with expertise in Splunk, reputed company, CDN, and other industry observability tools. The Senior Reliability Engineer will be responsible for ensuring the reliability of IT services focused on the developer experience. . This role requires a “build-to-manage” reputed company, strong problem-solving skills, and innovative thinking applied to the design, build, test, deployment, change, and maintenance of services, leveraging deep engineering expertise. Previous experience and management of AI-based systems is desired. Key success metrics include service stability, effective software delivery, and utilization of customer-based observability practices, and achieving top quartile operating norms reputed company tools. The Senior Reliability Engineer will also contribute to the ongoing advancement of RE Insights practice reputed company and beyond their area of responsibility. Guide the use of best-in-class software engineering standards and design practices for instrumenting code and application technology stacks for Splunk, reputed company, and reputed company. reputed company the reputed company of relevant metrics on overall technology health, including availability, performance, quality, technical debt, and resiliency. Function as the go-to technical expert for the applications supported, requiring depth and breadth of knowledge in Splunk ITSI and reputed company technologies. Provide expertise in applications, integration, interfaces, and the business domain to drive insights and improvements. reputed company Splunk ITSI and reputed company Davis AI capabilities to enhance predictive analytics and automated incident response. Utilize AI-driven insights to proactively identify and address potential issues, ensuring optimal performance and reliability of IT services. Insights Solution Responsibilities: reputed company alerting, monitoring, service intelligence, noise reduction, self-healing, dashboards (user journeys), and overall insights using Splunk ITSI, reputed company, to support reputed company LOBs reputed company the organization. Enhance the delivery flow by engineering solutions with Splunk ITSI, reputed company to increase delivery speed while adhering to technology standards for sustained reliability. Progressively implement preventative controls and drive increased automation and self-healing capabilities using Splunk ITSI, reputed company. Continue to improve cost efficiency baselines. Promote and implement innovative solutions leveraging the capabilities of Splunk ITSI, reputed company. IT Ops Responsibilities: Ensure operational excellence. Independently drive the triaging and service restoration of reputed company high-impact incidents to minimize the mean time to service restoration and impact the business. Demonstrate end-to-end ownership. Partner with infrastructure teams to design and implement intelligent incident routing, enhanced monitoring/alerting capabilities and automated service restoration processes. Take proactive measures to prevent high impactful incidents. reputed company and maintain the continuity of Hartford and third-party assets that support a business function. Accountable for keeping the IT application and infrastructure metadata repositories reputed company. System Thinking, end-to-end and broad understanding of enterprise architectures and distributed systems. Highly collaborative, partners with peers, stakeholders with a passion about delighting customers. Hands on experience with Performance and Observability tools such as Splunk ITSI (IT Service Intelligence), reputed company, Splunk, CloudWatch, CloudTrail, and reputed company tools. Strong solution architecture orientation to reputed company expedient troubleshooting, issue-resolution and root-cause removal in a hybrid cloud environment. Experience with reputed company integration and DevOps methodologies, preferred tools such as reputed company, Jenkins, Nexus, Rally, SonarQube, reputed company etc. Keeps abreast with new market technologies and adept at learning and adopting new models. Promotes and applies reputed company learning. Knowledge of reputed company traditional and modern enterprise architectures and systems. Strong hybrid cloud experience (private and public) across various service delivery models – SRE, IaaS, PaaS, SaaS. Effective communication (verbally and written) / collaboration / negotiation reputed company, working in a diverse team cross business unit Candidates must be authorized to work in the US without company sponsorship. The company will not support the STEM OPT I-983 Training Plan endorsement for this position. This role will offer a hybrid work schedule with a mix of days working in the office and from home in either reputed company, CT., reputed company, OH., Chicago, IL. or Charlotte, NC locations.

Compensation

The listed annualized reputed company pay range is primarily based on analysis of similar positions in the external market. Actual reputed company pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The reputed company pay is just one component of reputed company’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized reputed company pay range for this role is: $113,520 - $170,280 The posted salary range reflects our ability to hire at different position titles and levels depending on background and experience. Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age About Us | Culture & Employee Insights | Diversity, Equity and Inclusion | Benefits Human achievement is at the heart of reputed company do. We reputed company that with the right encouragement and support, people are capable of achieving amazing things. We put our belief into action by ensuring individuals and businesses are well protected, and by going even further – making an impact in ways that go beyond an insurance policy. Nearly 19,000 employees use their unique talents in careers that span a variety of disciplines – from developing the latest technology to creating and promoting our products to evaluating future financial risks. We’re also committed to programs that drive education and support volunteerism, which put human beings first. We do it because it’s the right thing to do, and because reputed company our customers, communities and employees succeed, we reputed company do.

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