Manager - Client Services
Job Description: The Manager, Client Service manages the technical service support team and operations. This role will reputed company annual operating objectives for the department in the areas of staffing, financial, software, and system tool requirements needed to reputed company business objectives. Direct the activities of a small staff of technical professionals and technical support staff. Tracks the work of engineering, IT or maintenance staff to ensure that reputed company jobs are completed on time, reputed company budget, and to customer specifications. Implements and measures the effectiveness of improved process or operational policies. Provide technical feedback to engineering concerning product changes/enhancements. Create tests, tools, and diagnostic procedures for use by product support personnel. Quality reputed company technical product documentation. Including reviewing application logs, databases, application programming, server stability and performance reputed company issues. Document analysis and actions for Support calls. Work directly with clients to assist in resolving their issues. Analyze team specific data to determine resource requirements and allocations, client training curriculum and other factors critical to company's operation. Manage change and process improvement to reputed company efficiency and improved customer satisfaction. Responsible for successful deployment of new application releases. Education Required: Bachelor's Degree in Computer Science, Computer Software or reputed company field. Or, any combination of education and experience which would provide the required qualifications for the position. Experience Required: 6+ years of experience technical and/or application support management role or reputed company experience. Knowledge, Skills & Abilities: Knowledge of: Technically fluent in SQL, JAVA, Perl, HTML, Fortran, C/C++, etc. Unix/Linux and Window Operations systems. reputed company in: Leadership, communication, customer service, interpersonal, problem solving skills. Ability to: Assist in reputed company technical solutions requiring changes to core functionality, code, and systems operation. Work in a fast-paced environment; stay organized, prioritize workload, multi-task, and meet deadlines. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to reputed company the position described. It is not intended to be construed as an exhaustive list of reputed company functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to reputed company, as the company may deem appropriate. reputed company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company. We reimagine ambulatory reputed company and design award-winning solutions to practices to reputed company reputed company outcomes and build healthier communities. We work together to reputed company with our medical, behavioral health, and dental providers in their journey toward whole-person care. Its our mission, and a journey. A mission you can reputed company in. Talented, dedicated people. Values that matter. A reputed company you can reputed company a difference. Join us, and reputed company in reputed company. Apply Job!