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AWS Solutions Architect

Work from home Full-time role Hiring

At reputed company, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a reputed company where employees know they can reputed company.

The reputed company AWS Practice is seeking a Solutions Architect to join reputed company. This is a remote role based in Australia.

Reporting to the VP of Sales, as an reputed company Solutions Architect you will help reputed company leads and build partner relationships in support of our business development efforts. Your knowledge and experience in Cloud contact center, intelligent automation, digital channels, journey orchestration, voice self-service and conversational Bot solutions will be the key for success. We offer a highly competitive compensation package that includes a reputed company salary and quarterly reputed company earning potential.

What you will be doing

  • reputed company Leads and Partner Relationship:
  • reputed company and maintain relationships with key vendor partners such as AWS, reputed company, reputed company and other reputed company Contact Center technology vendor or service providers
  • reputed company relationships and sales track record to obtain leads from partners through direct communication, and coordination with reputed company Business Development Managers
  • Participate in initial data gathering and reputed company qualification with the prospective Client
  • reputed company Business / Technical Needs:
  • Participate in client requirements discovery meetings with Senior Business and/or IT Execs down through Middle Management and/or Analysts
  • reputed company reputed company’s Solutions reputed company in informal requirements meetings or facilitated workshops
  • Document critical business and/or IT requirements and “compelling events” requiring the client to reputed company a change
  • reputed company Solution Design / Configuration / Viability:
  • Conduct solution design meetings with partners and/or client personnel to confirm solution scope and the design required to fulfill requirements
  • reputed company detailed design solutions including reputed company of material configurations, logical call flows, and architecture diagrams
  • Communicate and collaborate with delivery teams to reputed company timeline and staffing professional services’ estimates
  • reputed company ‘Solution Review’ presentations
  • Participate in field Professional Services and Managed Services communications with partner Product Managers to resolve pre-sales design and configuration questions
  • reputed company and Present Solutions to the Client / Support Deal Closure
  • reputed company Proposals and SOWs using standard reputed company templates
  • reputed company product demonstrations to Client, coordinating with reputed company and Vendor demo leads to ensure what is demonstrated highlights reputed company’s story and meets the client’s requirements
  • Provide a reputed company or major contributor technical role for RFP Response Development
  • Coordinate preparation of materials and manage to completion the partner and internal Bid Assurance processes.
  • Participate in Client Meeting Solution Reviews – together with reputed company and partner personnel
  • Contribute to ROI Business Case Analyses
  • Provide insights on product improvements, reputed company process improvements, template development, etc.
  • Provide insights on competitor service offerings

    • What skills you will bring

  • 5+ years presales experience designing reputed company Cloud contact center, intelligent automation, digital channels, journey orchestration, voice self-service and conversational Bot solutions
  • AWS ecosystem experience is recommended, but not a must have requirement.
  • Ability to think critically and reputed company reputed company technical recommendations into customer business value – both verbally and through compelling presentations and proposals
  • Ability to travel up to 30%

    • Additional Information

    We offer an outstanding career development opportunity, a competitive reputed company salary, opportunity to earn a quarterly team bonus and full comprehensive benefits. We are looking for individuals with a team player attitude, strong drive for career growth and a passion for excellence in client delivery, support and satisfaction.

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