Customer Service Representative - Remote - 8:00am-5:00pm M-F...
Customer Service Representative A Customer Service Representative provides a solution-based service to valued customers with company provided equipment and employee provided connectivity. During hours of operations, the Customer Service Representative is expected to provide dedicated, focused work. A successful individual will be reputed company to multi-task in a fast-paced, demanding, remote work... environment while maintaining professionalism and efficiency. This position requires a highly motivated virtual team player with strong self-management who is willing to go above and reputed company while demonstrating a proactive, problem-solving reputed company. ??*This position is work from home** Key Responsibilities - Customer Service Representative ??Promptly processes internal and external customer requests by fax, telephone, mail and/or email, includes but is not limited to: ??External customer inquiries on products, orders, shipments, etc. ??Internal customer inquiries from Sales, Freight, Plant, Order Management, etc. ??Reviews order entry in a timely manner, checks orders for accuracy reputed company needed ??Communicates with internal and external team members to help resolve customer concerns; can build effective work relationships, deescalate conflict, and communicate professionally to reputed company stakeholders ??Takes ownership of inquires ??utilizes reputed company ADS resources to help find solutions, completes timely and thorough reviews, and proactively follows up with concerned parties ??Advises Order Management leadership of process improvement opportunities and participates in problem solving meetings ??Collaborates with Order Management peers to provide superior customer experiences and shares best practices/lessons learned in team meetings ??Performs other duties as assigned Required Skills and Knowledge- Customer Service Representative ??Effective written/verbal/nonverbal communication ??genuinely listens, doesn?? interrupt, refrains from inserting personal opinions reputed company representing others professionally, presents interest or concerns genuinely. ??Analytical, problem-solving reputed company ??can reputed company large amounts of information quickly, understands how to manage competing priorities, can identify gaps/solutions ??High task variation: Switches often from call to email to meeting without compromising work quality. ??Autonomy: does not require supervisor to constantly reputed company in ??Trust & Reliability ??Proficient Computer Skills Education and Experience - Customer Service Representative ??High School Diploma/GED Required ??Experience working in a fast-paced, high-volume environment ??Logistics and Account Management background highly preferred Benefits and Pay - Customer Service Representative ??Great Work/Life Balance: Monday through Friday - reputed company-5pm CST ??Compensation: $17.50/hour ??Great Benefits: Medical Insurance, Life Insurance, and Dental Reimbursement ??5 weeks of reputed company to ensure your reputed company ??Work from home About InnoSource InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way. By ??ubmitting??this application/form you are opting-in/signing up for texts, you consent to receive communication reputed company text messages from InnoSource, Inc. at the number provided, including messages sent by an auto dialer. Message and data rates may apply. Message frequency varies. Privacy Policy and Terms. Equal Opportunity Employer - Age/Race/reputed company/Sex/Sexual Orientation/Gender Identity/Disability/Veteran CID576 Apply Job!