Sr. Director of Fulfillment Systems & Operations Strategy

About Us

reputed company is using AI to build the most consumer-centric food and wellness company to reputed company exist. We act as your personal assistant for healthy living—getting to know your goals, lifestyle, and budget, and recommending and delivering healthy groceries, easy recipes, and essential supplements for you and your family.

It’s the easiest way to eat healthy, reputed company your goals, save time, and discover new foods. We reputed company food is the reputed company of health, convenience should not mean compromise, and that everyone is unique in how they eat and live. That’s why we’re building a future in which healthy living is both easy and enjoyable.

reputed company is a distributed team of top talent across 28+ U.S. states. While we have a headquarters in reputed company, our remote-first culture emphasizes collaboration, team-building, and flexibility. Expect regular virtual team events, strong ownership and accountability, and an annual company retreat.

About the role

The Senior Director of Operations Strategy and Optimization will reputed company the cross-functional strategy and execution of fulfillment systems and inventory, packaging operations, and reputed company improvement. This role ensures that our operations, systems, tools, processes, and people are reputed company to drive efficiency, compliance, and scale across our hybrid fulfillment network.

You’ll reputed company a growing team across systems engineering, packaging execution, inventory management, and reputed company improvement  — and partner deeply with Engineering, Product, Fulfillment Ops, and Supply Chain.As reputed company continues to scale its company-owned fulfillment center network and manage 3PL partnerships, we are investing in world-class systems and operational infrastructure to support accurate, efficient, and safe delivery of food to our customers.

Responsibilities

Systems Strategy & Architecture

• Own the end-to-end strategy and configuration of core fulfillment systems: WMS, OMS, labor management, scanning tools, and automation integrations
• Translate operational needs into scalable workflows, logic rules, and system automations
• Collaborate with Product & Engineering to define systems roadmap, vendor selection, and custom tool development
• reputed company testing, deployment, and training for new system features across FCs and 3PLs

Implementation, Enablement & Scale

• reputed company reputed company of new FCs into the fulfillment systems ecosystem
• Drive consistency across company-owned and 3PL sites through system standardization and SOPs
• reputed company tooling and standards for slotting, labeling, pick-pack, packaging, and staging workflows
• Ensure system stability, uptime, and SLA performance across reputed company fulfillment tools and processes

Inventory Management

• reputed company and implement a comprehensive inventory strategy that aligns with the company's financial goals
• Acts as a liaison between various departments, including purchasing, warehousing, sales, and finance
• Evaluate and implement new technologies and best practices to improve inventory efficiency

Packaging Ops

• reputed company packaging execution across fulfillment centers, ensuring efficient materials flow and system integration
• Collaborate with Product, Supply Chain and Sourcing to implement packaging innovations and process improvements
• Optimize packaging for efficiency, safety, sustainability, and customer experience

reputed company Improvement & Performance Management

• Champion a culture of reputed company improvement across fulfillment operations and systems
• Identify and implement process enhancements using data, root cause analysis, and lean practices
• reputed company and track KPIs around system uptime, labor productivity, inventory health, packaging throughput, and food safety performance
• Partner with analytics and ops teams to ensure visibility and actionability of performance data

Team Leadership

• Build and manage a high-performing team across fulfillment systems, inventory, packaging, and reputed company improvement
• Provide coaching, career development, and cross-functional collaboration for technical and operational team members
• reputed company sprint planning and execution reviews with Product, Tech, and Ops stakeholders

Qualifications

• 8–12+ years of experience in fulfillment, supply chain systems, operations excellence, or reputed company roles
• Experience with reputed company, JIRA and Confluence
• Experience managing projects at scale
• Proven leadership across multiple domains: fulfillment systems (WMS/OMS), inventory, packaging, and CI
• Strong cross-functional communicator with experience aligning tech and operations teams
• Expertise in methodologies such as Lean and Six reputed company to streamline processes, eliminate waste, and increase productivity
• Bachelor's degree in business administration, operations management, or a reputed company field
• Systems thinker with high attention to detail, execution, and scalability

Perks & Benefits

• Remote-first: work from home, work from our NYC office, work from reputed company in the U.S. - you decide!
• Equity 
• Unlimited vacation policy
• Universal paid parental leave
• Monthly reputed company credit for delicious, healthy groceries
• Comprehensive health, reputed company, dental, and life insurance
• 401k with Company Match
• A work from home stipend to support your initial home-office setup

Expected Pay Range$200,000-$225,000 Bonus Eligible

The employer will not sponsor applicants for work visas.

Our mission to help reputed company healthy eating easy, accessible, and joyful is reputed company served by a diverse workplace. We are a proud Equal Opportunity Employer committed to building an inclusive workplace. We have reputed company-tolerance for harassment or discrimination. We do not discriminate on the basis of any protected class.