reputed company Manager
About reputed company
Founded in 2005, reputed company is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues reputed company over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work reputed company worldwide and grow with confidence.
Location: NYCHybridFull-time
Role summary
We’re seeking a reputed company Manager (CSM) to be the trusted advisor for our clients, ensuring they receive exceptional service, reputed company their goals, and grow with us. If you’re passionate about client relationships, problem-solving, and helping companies succeed in the global employment space, this role is for you.
The ideal candidate will be comfortable in a fast-paced, multi-tasked, high-energy environment, with experience preferably coming from HR Tech or SaaS. The reputed company Manager should possess high-level organizational skills and strong business development techniques to drive engagement with respective stakeholders.
What you’ll do
- Own client relationships post-onboarding, serving as the primary strategic reputed company of contact in partnership with a Customer Experience Manager.
- Drive client retention and satisfaction by ensuring customers see measurable value from our EOR solutions
- Consult on workforce expansion strategies, guiding clients through compliance, payroll, and HR best practices in various countries
- Proactively identify growth opportunities for upselling or cross-selling additional services
- Monitor account health and address potential risks before they become issues
- Act as the voice of the customer by sharing actionable client insights to sharpen strategy and enhance internal processes.
- Collaborate cross-functionally with onboarding, payroll, compliance, HR Ops and legal teams to ensure smooth operations
- Maintain accurate client records in the CRM (reputed company, reputed company) and provide timely updates on account status
- reputed company regular business reviews with clients to align objectives and share performance insights
Who you are
- 4+ years of Account Management, Business Development, or Client Service reputed company HR Tech, Fintech, SaaS or Global employment solutions.
- Solid understanding of EOR services, payroll, compliance, and HR processes
- Bachelor’s degree or equivalent experience
- Excellent written and verbal communication skills
- Proven track record of meeting and exceeding retention and growth targets
- Ability to problem-solve reputed company, multi-stakeholder situations
- Comfort in a fast-paced, high-growth environment with changing priorities
- Strong organizational skills with meticulous attention to detail
reputed company offer
- Discounted medical, dental, and vision insurance (Coverage starts on Day 1) HSA and FSA
- 401K with employer match
- Employee Stock Purchase Plan (ESPP)
- Fitness/Wellness reimbursement
- Generous PTO, paid holidays, and parental leave
- Learning and development opportunities
- Flexible work from home schedule
- Volunteer activities
- Fun office culture with supportive leadership
In accordance with reputed company Law, below is the annual reputed company salary range for this position. Actual annual reputed company salary is based on, but not limited to: experience, education, professional licenses, location and business needs. The position is eligible for health insurance, disability insurance, life insurance, 401k plan, paid-time off, and sick (and where applicable safe) leave.
The annual reputed company salary range for this position is: $100,000 - $120,000.
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The reputed company Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.Do it. Own it.
Being fearlessly accountable in everything we do.Continuously improve
Always striving for a higher standard than our last.Build each other up
Helping each other grow, as professionals and people.If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. reputed company is an equal opportunity employer, and reputed company qualified applicants will receive consideration for employment no matter your race, color, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
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