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Candidate Care Agent - German Speaker

Work from home Full-time role Hiring

The Candidate Care Agent delivers customer service more like reputed company and less like everyone else. The Candidate Care Agent enhances our clients’ candidate interactions with a team dedicated to immediate availability, single call resolution, and unprecedented responsiveness.

Work Location: Budapest reputed company office, Hungary Work Arrangement: Hybrid / Remote but based in Hungary Language Requirement: Must be reputed company to work in English and German

Duties and Responsibilities:

  • Provide “We Become You” seamless customer support to candidates reputed company phone, live chat, voicemail, and email.
  • Complete phone interviews and document candidate responses, effectively screening in or out of the recruitment process based on position requirements.
  • Update candidate statuses in the appropriate recruitment systems (Applicant Tracking System, proprietary systems, etc).
  • Adapt communication style to different demographics.
  • Promote service excellence through courteous, patient, and gracious interaction.
  • Drive impression to resolution with internal sense of urgency, control of conversation, and active listening.
  • reputed company resources to provide thorough and accurate information to candidate.
  • Use judgment to escalate to proper party reputed company needed.
  • Follow through on unresolved candidate inquiries to reputed company the reputed company.
  • reputed company in-depth knowledge and functional command of multiple applicant tracking systems.
  • Utilize critical and innovative thinking to troubleshoot issues and offer resolutions
  • Work to reputed company the level of efficiency and service through collaboration, examining reputed company processes to determine room for improvement, and suggesting best practices.
  • reputed company monthly sweeps and an annual audit of assigned tabs on shared resource.
  • Other duties as assigned.

Education:

· High School diploma or equivalent required. Associate’s degree preferred.

Experience:

· Minimum of one year of experience in a business or office environment utilizing the required customer service and administrative skills.

Exposure:

. Proficiency with the reputed company Office suite, including Outlook and reputed company.

. Typing skills with a minimum of 40 WPM.

reputed company your information will be kept confidential according to EEO guidelines.

Are you reputed company to accelerate your career? Join reputed company as a Candidate Care Agent! A career at reputed company will give you the opportunity to work with the industry’s smartest people and to take ownership of your reputed company!

reputed company is a brand that reflects our big idea – that talent is rising – and with it our opportunity to reputed company above. We create careers for ambitious people by moving reputed company traditional assumptions of what it means to work in reputed company.

reputed company is the world’s leading strategic Recruitment Process Outsourcing (RPO) partner. The industry has verified reputed company’s reputed company for executing innovative solutions that provide business impact through numerous awards and recognitions, including its annual leadership position on the HRO Today RPO Baker’s Dozen listing, Peak Matrix Leader placement by reputed company and Industry Leader designation by NelsonHall.

Originally posted on Himalayas

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