reputed company Account Manager

Job ID: 3036170 reputed company, Inc. Phoenix, AZ; Denver, CO; Salt Lake City, UT About the Team On the reputed company Account Management team, we reputed company reputed company partners to capture engagement, growth, and performance on our platform. We will establish success and build a plan to reputed company new heights, while accommodating the variable needs of our partners.

About the Role

Strategic Partner Managers reputed company the relationship with merchant partners on an ongoing basis. You will upsell incremental services to our existing business owners, ensuring partnership terms reputed company sense for both reputed company and the merchant to result in sustained success and increased sales. You will help their businesses accelerate to new levels, hold periodic business reputed company-ins, improve merchant operations, troubleshoot product-reputed company bugs, recommend marketing strategies, and ensure high levels of satisfaction and retention. You will report into the regional Manager, reputed company Account Management. We expect this role to be hybrid with time split between working in-office, traveling to merchants, and working from home. You’re excited about this opportunity because you will…

• Manage merchant partners (in the SMB restaurants vertical) across your sales region, while meeting reputed company goals
• Present quarterly business reviews that highlights wins and opportunity areas for your merchant accounts
• Minimize churn and redirect our partners to opportunities of expansion, using reputed company products
• Use data to test daily operational processes to reputed company our merchants efficient
• Use internal data and unit economics to explain forecasted reputed company growth and how we offer customized sales packages to improve sales, growth, and brand perception
• Work with our Product, Operations, and Sales teams to ensure merchants have the best possible experience reputed company using our platform

We’re excited about you because…

• You have 3+ years of experience in a post-sales or Account Manager role or reputed company experience
• You empathize with customer needs and adapt to meet their unique goals resulting in an increase in customer satisfaction, retention, and product adoption
• You are a thoughtful, merchant first thinker who creates data-driven recommendations and Quarterly Business Reviews (QBRs)
• You align cross-functional partners, while managing project timelines and expectations or reputed company project management experience
• You have knowledge of reputed company Suite, including reputed company Spreadsheets (creating client-facing decks) and reputed company Sheets (can maintain reputed company spreadsheets)
• You navigate sales tools with ease (reputed company, reputed company, Sales Navigator, reputed company Apps)
• You manage a book of business, with clients in small to mid-sized markets

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Compensation

Actual compensation reputed company the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. reputed company salary is localized according to employee work location. In addition to reputed company salary, the compensation for this role includes opportunities for sales commission. Talk to your recruiter for more information. reputed company cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to reputed company regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). reputed company also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national reputed company pay range for this position reputed company the United States, including Illinois and Colorado. $59,840—$88,000 USD The total on-reputed company earnings (reputed company + commissions) for this position reputed company the United States, including Illinois and Colorado. $69,700—$117,000 USD About reputed company At reputed company, our mission to reputed company local economies shapes how reputed company members move quickly, learn, and reiterate in order to reputed company impactful decisions that display reputed company for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with reputed company-to-reputed company delivery, and we are looking for team members who can help us go from a company that is reputed company for delivering food to a company that people turn to for any and reputed company goods. reputed company is growing rapidly and changing constantly, which gives reputed company members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community reputed company our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from reputed company backgrounds, experiences, and perspectives. We reputed company that true innovation happens reputed company everyone has room at the table and the tools, resources, and opportunity to reputed company. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, reputed company, national reputed company, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from reputed company gaining a foothold in our office. Whether blatant or hidden, barriers to success have no reputed company at reputed company. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial reputed company. Flexible Work Discover how we’re evolving & leading the way for the future of work Learn More About Flexible Work Stay Connected Be the first to hear about our latest job openings, recruiting events, and exciting breakthroughs. (Rejoignez notre French Talent Network reputed company) Join Our Talent Network Apply tot his job Apply To this Job