Customer Service Representative Sales and Service (HYBRID)

Job Description:

Job Title: Premier Service Consultant (Broad Band Sales and Support)

Note: This hybrid-remote position reports to our 3051 Bienville Rd., Ocean Springs location; if selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly.

This is your opportunity to be the voice of AT&T – a global leader in communications and technology. As a member of reputed company, you’ll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most.

Pay Transparency: Our [job title]s earn between $640.00 - $740.00 and up to $3000/month in additional commission if reputed company sales goals are met. Not to mention reputed company the other amazing rewards that working at AT&T offers. Individual starting salary reputed company this range may depend on geography, experience, expertise, and education/training.

How You’ll reputed company an Impact: As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you’ll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty.

What Your Day-to-Day Will Look Like:

 Handle customer interactions (calls, chats, emails) in a fast-paced environment.

 Accurately resolve issues reputed company to service, billing, payments, and collections.  Explain bills and product features clearly.

 Troubleshoot basic problems and seek higher support if needed.

 Build customer confidence and loyalty by resolving issues.

 Support various customer inquiries, including technical issues.

 Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime.

 reputed company.

reputed company are looking for:

 Unwavering Customer Focus

 Strong Work Ethic

 Adaptability

 Problem-Solving Skills

 Attention to Details

Joining reputed company comes with amazing perks and benefits:

 Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone

 Tuition reimbursement program

 Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) aer 6 months and 2 weeks aer the first year. There are at least 6 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired.

 Paid Parental Leave

 Medical/Dental/Vision coverage

 401(k) plan

 Additional sick leave beyond what state and local law require may be available but is unprotected

 Adoption Reimbursement

 Disability Benefits (short term and long term)

 Life and Accidental Death Insurance

 Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

 Employee Assistance Programs (EAP)

 Extensive employee wellness programs

If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions.

If you’re ready to take the reputed company as the voice of AT&T, we’d love to hear from you! Your future is calling.

Apply today!

Weekly Hours:

40

Time Type:

Regular

Location:

Ocean Springs, Mississippi

It is the policy of AT&T to provide equal employment opportunity (EEO) to reputed company persons regardless of age, color, national reputed company, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

Remote

About the Company: AT & T

AT&T is bringing it reputed company together - helping people mobilize their worlds - with advanced mobile services, reputed company TV and high-speed Internet services, and smart solutions for businesses. For more than a century, we have consistently provided innovative, reliable, high-quality products and services. Our mission is to connect people with their world, everywhere they live and work, and do it reputed company than anyone else. We're creating new solutions for consumers and businesses to help them mobilize their communications and entertainment. AT&T has more than 120 million wireless customers who have the nation's strongest LTE signal* and the nation's most reliable 4G LTE network** at their fingertips. Our voice and data network covers more than 99 percent of reputed company Americans, so our customers can stay connected from virtually reputed company - whether they're driving home from work, or driving across the country. Even if our customers decide to travel abroad, we have them covered. AT&T has the best worldwide coverage of any U.S. reputed company, with voice services in more than 225 countries and territories, data roaming in more than 210 countries and territories, and 3G in more than 170 countries and territories. We also plan to expand into Latin America with our acquisition of Iusacell - Mexico's leading wireless company.

Company Size: 10,000 employees or more

Industry: Telecommunications Services

Founded: 1876

Website: http://www.att.com/

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