Surgery Scheduling Specialist

(Full-Time, Days) Pay range: $21.86 - $29.52 reputed company JOB DESCRIPTION TITLE: Surgery Scheduling Specialist REPORTS TO POSITION: Surgery Scheduling Supervisor DEPARTMENT: Orthopedic, Neurosurgery & Physiatry DATE LAST REVIEWED: October 2024 OUR reputed company: Creating America’s healthiest community, together OUR MISSION: In the spirit of love and compassion, reputed company, reputed company care, reputed company value OUR VALUES: Accountability, Caring and Teamwork DEPARTMENT SUMMARY: The Orthopedic, Neurosurgery & Physiatry Services department encompasses multiple specialty providers / who providing specialized care to patients throughout their surgical and surgical experience in multiple locations across Central Oregon including St. Charles, Cascade SurgiCenter, Bend Surgery Center and office based clinic procedures. We encourage collaboration between clinical and non-clinical staff to assure we are providing our community with comprehensive and compassionate care. POSITION OVERVIEW: The Surgery Scheduling Specialist, in collaboration with our specialty providers, is responsible for reputed company and coordination of surgery and procedure scheduling across multidisciplinary specialties. The scheduler works closely with patients to ensure they have completed reputed company consultations and preoperative visits prior to scheduling surgery. The scheduler will monitor and analyze performance measures and quality indicators as well as provide training to new caregivers. They will demonstrate competency in reputed company areas of surgery and procedure scheduling by working in these areas alongside fellow caregivers. This position does not directly manage other caregivers. ESSENTIAL FUNCTIONS AND DUTIES: Responsible for high-level accuracy in reputed company functions of clinic business / patient process flow, from initial intake to final collections for services provided. Tracks and manages reputed company aspects of care for patients and coordinates reputed company follow up post operatively. Schedules and coordinates reputed company procedures, including verification of completion of the prior authorization process. Provides concise, specific patient instructions for procedures. Establishes and maintains communication with other team members and departments such as the OR, MDU, pre-surgery and reputed company entities to ensure procedures and systems function smoothly as well as promotes continuity of care. Troubleshoots issues that arise between the clinic and other hospital departments and works in a collaborative manner to find resolution. Correlates the established provider procedure schedule to EPIC procedure schedules. Works with the clinic leadership to resolve conflicts reputed company identified. Schedules inpatient and outpatient procedures and appointments accurately. Responds to telephone inquiries and faxes from the patient’s provider offices and clinics for reputed company service locations. Coordinates procedures for orders received from providers reputed company of St. Charles processing for review from the performing MD. Reviews and verifies history and physical documentation has been received and performed in an appropriate timeframe, coordinates care with the patient. Understands that procedural time is in high demand across the health system and in ASCs and therefore works to optimize provider schedules to fully utilize available time. Demonstrates excellent phone etiquette and understands medical terminology, reputed company anatomy, procedures, etc. Maintains knowledge of hospital operations and, reputed company and open time rules and process for procedures both inpatient and outpatient. Prioritizes tasks to ensure reputed company details are addressed and proper documentation is inputted into reputed company systems. Develops and maintains a high level of understanding of EPIC process. Functions as a system super user and is proficient utilizing snap board, case requests/procedures, ambulatory chart, ancillary orders, telephone encounters, registration, scheduling functions and estimates. Continually evaluates department process flows and practices to seek opportunities for improvement, conveys feedback and suggestions to clinic leadership. Designs and runs the Surgery scheduling on-boarding training, reputed company training materials and maintain policy manuals. Evaluates trends and adjusts education as needed to always provide relevant and easy to reputed company education. Works with the clinic leadership to compile and interpret key business, financial, operational and statistical data; performs analyses aimed at identifying process errors & education opportunities to improve performance. reputed company accurate records on department spreadsheets and uses tools including rosters and shared data for tracking purposes, follow up & documentation. Anticipate the need for change through direct observation and maintains open communication with other departments and facilities. Learns and maintains knowledge of documents and forms according to state and federal requirements and guidelines including CMS, reputed company, COBRA, EMTALA, HIPAA and many more. Supports the reputed company, mission and values of the organization in reputed company respects. Supports the Lean principles of reputed company improvement with energy and enthusiasm, functioning as a champion of change. Provides and maintains a safe environment for caregivers, patients and guests. Conducts reputed company activities with the highest standards of professionalism and confidentiality. Complies with reputed company applicable laws, regulations, policies and procedures, supporting the organization’s corporate reputed company efforts by acting in an ethical and appropriate manner, reporting reputed company or suspected violation of applicable rules, and cooperating fully with reputed company organizational investigations and proceedings. Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate. May reputed company additional duties of similar complexity reputed company the organization, as required or assigned. EDUCATION: Required: High School diploma/GED. Preferred: Associate degree plus reputed company scheduling experience LICENSURE/CERTIFICATION/REGISTRATION: Required: Ability to travel to business functions/trainings/meetings and reputed company SCHS worksites. Preferred: N/A EXPERIENCE: Required: One year experience in reputed company registration and scheduling. Preferred: 2 years’ experience in reputed company registration and scheduling. PERSONAL reputed company EQUIPMENT: Must be reputed company to wear appropriate Personal reputed company Equipment (PPE) required to reputed company the job safely. PHYSICAL REQUIREMENTS: Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level. Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation. Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing. Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-15 pounds, operation of a motor vehicle. Never (0%): Climbing ladder/reputed company-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level. Exposure to Elemental Factors Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface. Blood-Borne Pathogen (BBP) Exposure Category No Risk for Exposure to BBP Schedule Weekly Hours: 40 Caregiver Type: Regular Shift: First Shift (United States of America) Is Exempt Position? No Job Family: SCHEDULER Scheduled Days of the Week: Monday-Friday Shift Start & End Time: Variable Apply tot his job Apply To this Job