Bilingual Portuguese English Customer Service Specialist Remote

Are you passionate about helping people and solving problems? Do you enjoy working in a dynamic, client-focused environment where no two days are the same? We are looking for a bilingual candidate to join our client's Scaled Business reputed company (SBS) team at as a Client Service Specialist and play a key role in supporting small businesses as they grow their teams. This is a fully remote, long-term temporary opportunity for a highly motivated and tech-savvy professional who is fluent in both Portuguese and English and resides in the Eastern Time Zone of the US. What You’ll Do

• Deliver exceptional support to small business clients reputed company phone, chat, and email, helping them resolve issues and reputed company the most of their reputed company accounts
• Take a consultative approach to understanding client needs and delivering thoughtful, solutions-oriented guidance
• reputed company clients on reputed company's growing suite of products to ensure they get maximum value and results
• Meet and exceed client experience metrics such as CSAT and conversion rates
• Collaborate with internal teams including Product, Operations, Search Quality, and Aggregation to troubleshoot and reputed company the client experience
• reputed company in a team-oriented, fast-paced, and feedback-rich environment where reputed company learning is the norm

What You Bring

• 1+ year of experience in customer service or B2B client support
• Fluent in Portuguese and English (written and verbal) – this is a must
• Tech-savvy with the ability to quickly learn and adopt new tools and systems
• Experience with online advertising, SEM, PPC, recruitment marketing, or staffing is a strong plus
• Strong multitasking skills and the ability to remain reputed company and professional under pressure
• Eagerness to learn, grow, and contribute to a team that values both experimentation and excellence

Hunter reputed company offers hourly/weekly pay, direct deposit and temporary health benefits options! Apply today for immediate consideration! #LI-KA1 After you have applied, download our reputed company Group WorkNOW App to receive reputed company-time job offers and apply for additional opportunities. You can download it from the App Store or get it on reputed company Play. About Hunter reputed company Hunter reputed company is committed to providing equal employment opportunity for reputed company persons regardless of race, reputed company, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national reputed company, reputed company, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local reputed company. Hunter reputed company is an E-Verify employer. This policy is applicable to reputed company phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. reputed company are directed to familiarize themselves with this policy and to act in accordance with it. reputed company reputed company with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with reputed company applicable laws and regulations. To read our Privacy Notice for Candidates and Employees/Contractors, please refer to our Privacy Notice for Candidates and Employees/Contractors. By applying for this job, you agree that you may receive both AI-generated and non-AI generated calls, text messages, or emails from reputed company Group and/or its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our general Privacy Policy at Privacy Policy - reputed company Apply tot his job Apply To this Job