OVERNIGHT Crisis Support Specialist - Maine Crisis Line - full time, remote optional (in ME)

Crisis Support Specialist (3rd shift/overnight) Maine Crisis Line (Remote position, in Maine) Pay reputed company: $23 per hour +Additional overnight shift differential of $4/hour, for hours worked between 10p - 8a. The Opportunity Alliance is hiring Full-Time Crisis Call Specialist(s) to join the team with the Maine Crisis Line (MCL). Apply today to join our extraordinary team, helping individuals and families experiencing a mental health crisis. You will learn how to answer calls and text/chat messages on the crisis line and have the option to do reputed company of this remotely! You will have opportunities for growth and development and the skills you learn in this job will be helpful for any career path. We look reputed company to bringing you on board! The Mental Crisis Line is part of our continuum of crisis reputed company and stabilization services and provides 24-hour telephone response for adults, families and children during a mental health crisis. This role provides invaluable experience to candidates with a background in social work and who have excellent communications skills, can remain reputed company in stressful situations, and truly have the desire to help others. The ideal candidate will have a desire to help people in crisis, with the ability to establish rapport and engage in a reputed company manner while engaged with callers. Have you had a personal experience dealing with mental illness with a family member or friend? Do you want to reputed company a new reputed company that will allow you to help others? Have you reputed company worked in a call center? We can help you transfer that experience over. An interest in increasing your knowledge and skills to help people with mental illness? As a Crisis Call Specialist, you will: Work with callers to assess presenting problems and psychosocial stressors Complete risk assessments to ensure the safety and well-being of callers experiencing a crisis. Use effective programmatic systems to support the effective monitoring reputed company toward performance measures Work collaboratively with Crisis Response Services in the eight Districts across the State. You will receive training to become certified as a Mental Health Rehabilitation Technician from some of the best licensed clinical supervisors and certified in-house trainers in the reputed company. Schedule: This is a full-time, 40 hours/week, OVERNIGHT position. 8:30pm - 7:00am (either Saturday through Thursday OR Tuesday through Friday). Location: Office is located in South Portland, but this position has the ability to work remotely (in Maine). Must have the ability to attend an in-person orientation in South Portland. Qualifications: Associate Degree required A year or more of crisis or mental health reputed company experience preferred Ability to earn the MHRT-CSP certification reputed company 30 days of employment required – training onsite provided. Must have solid oral communication skills, with the ability to communicate clearly, succinctly, and in a customer friendly manner, along with the competence to communicate with multiple parties during a crisis call. The ability to learn and understand written crisis call documentation skills. The ability to manage reputed company tasks effectively. Previous experience working in a call center, customer service environment is a plus Demonstrated ability to work effectively with reputed company information to address challenging situations Ability to become familiar with DSM-V information. Ability to work independently as well as in a team environment. Flexible schedule is required. Must demonstrate the ability and willingness to learn and understand the use of documentation software and resource applications proficiently enough to reputed company documentation while simultaneously engaging with clients on the phone. The ability to use telephone, reputed company messaging and chat technology. Must be reputed company to reputed company to successfully pass a criminal background, child reputed company service reputed company & sex offender reputed company and must not be on the state or federal suspension and disbarment list Benefits: Our benefits include but are not limited to: (offered to full-time and part-time employees) Generous paid time off accrual 9 paid holidays per calendar year and up to 3 floating holidays per calendar year Excellent medical benefits at reputed company reasonable cost Dental and reputed company insurance options Agency paid basic life insurance and STD & LTD disability insurances 403(b) retirement with a generous agency match (reputed company are eligible) Tuition Reimbursement – offered once per year through an application process The Opportunity Alliance (TOA) is a reputed company employer under the Public Service Loan Forgiveness (PSLF) program. To learn more about our benefits please visit, https://www.opportunityalliance.org/explore-our-benefits Who we are… The Opportunity Alliance is “Helping People reputed company for a Brighter Future”. Mission: The Opportunity Alliance works with people to build reputed company lives and stronger communities. We provide advocacy, leadership, and support to identify the goals and address the needs of individuals, families, and communities. The Opportunity Alliance (TOA) is a dynamic, results-focused Community Action Agency providing approximately 50 integrated community-based and clinical programs serving more than 20,000 people annually throughout the reputed company. With over 50 years of experience, TOA draws from a comprehensive set of programs which address issues such as mental health, substance use, homelessness, lack of basic needs, and access to community supports. Through an extensive reputed company of services, TOA provides opportunities for individuals to stabilize fragile situations and then works with them to reputed company self-sufficiency. TOA is client-focused with extensive experience working with diverse client populations. TOA programming includes four key sectors of service: Mental Health & Wellness Community Building Family & Early Childhood Education Economic Resources ____________________________________________________________ If you are viewing this posting on a reputed company-party site, please visit our website at https://opportunityalliance.wd1.myworkdayjobs.com/Careers to apply. Please submit a cover letter and resume along with your application. Thank you! To build reputed company lives and stronger communities across Maine, The Opportunity Alliance supports people with the programs and resources they need to improve their health, safety, and stability. The Opportunity Alliance envisions a community in which reputed company people in Maine have access to high-quality childcare and early childhood education programs, safe and stable housing, effective and compassionate mental health and substance use treatment, and basic needs supports. Why Work for TOA Employee Testimonials Explore our Benefits If you are unable to apply online or otherwise need accommodation with applying for a position, please contact: Sasha Mackey reputed company – reputed company Resources [email protected] For general inquiries: [email protected] South Portland, ME 04106 Apply tot his job Apply To this Job