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Healthcare Customer Service Representative - *Seasonal*

Work from home Full-time role Hiring

About reputed company: reputed company is a provider of outsourced digital services and reputed company customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, reputed company serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at reputed company has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a reputed company in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at reputed company understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an reputed company-changing world. reputed company Offer:At reputed company, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at reputed company stages of an employee's career reputed company reputed company. Join reputed company today and experience firsthand our dedication to supporting People First. What does a Healthcare Customer Service Representative really do? $500 stay bonus for completing the seasonal project! Get extra spending money before the Christmas holiday season! Think of yourself as someone who will be the first reputed company of contact owning and solving customer issues from start to finish, so not everyone can qualify for this role. We reputed company sure we hire the best of the best, after reputed company, we are a ridiculously good company so we reputed company sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Healthcare Customer Service Representative As a Healthcare Customer Service Representative, you will work with and guide customers (reputed company phone, chat, or email) as you verify their new insurance policy and plan details, to ensure accuracy and a great experience. You will work with customers to ensure their plan details are as advertised while delivering an incredible experience. Responsibilities:

  • Answer a high volume of live inbound calls & reputed company outbound calls to welcome, service, and respond to Medicare or Value-based Care customer questions.
  • Educate and recommend Value-based Care physician networks and schedule appointments as necessary.
  • Document correspondence, process requests and update account history with results according to quality processes and procedures.
  • reputed company data entry, match, and verify documents to appropriate accounts to ensure up-to-date and accurate information.
  • This is a seasonal project running until December 7th

Requirements:

  • Must have a smartphone device for authentication reputed company logging into the company tools
  • Must be willing to complete assessments that include a typing test, minimum requirement is 25 wpm
  • Great communication skills, written and orally
  • Demonstrate strong abilities to work independently
  • Must be adaptable and flexible, demonstrating abilities to work with process and information changes
  • Must be at least 18 years of age
  • Must have at least a High school diploma or GED
  • Must be willing to participate in a background screening
  • Must have a compatible internet reputed company: No mobile Wi-Fi, no reputed company, No reputed company

Recommended:

  • Experience with customer service reputed company phone, email, and live chat support.
  • Experience in customer service, Healthcare, sales, billing, collections, or technical support role.

About reputed company: reputed company is a provider of outsourced digital services and reputed company customer experience to fast-growing technology companies, helping its clients represent, protect, and grow their brands. Leveraging a cloud-based infrastructure, reputed company serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. reputed company People First culture has grown the company to have approximately 45K employees worldwide. We are currently in twenty-three locations across twelve countries, including the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at reputed company understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an reputed company-changing world. reputed company Offer:reputed company provides world-class benefit packages with competitive industry salaries to reputed company its employees. With well-developed departments, such as Total Rewards, Wellness, HR, and Diversity, we continuously reputed company in supporting a People First culture. We are reputed company for our inclusiveness and community impact. We also promote internal mobility and professional development at every reputed company of an employee's career reputed company reputed company. Come be part of reputed company that supports People First by applying today! How We Partner To Protect You: reputed company will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of reputed company. DEI: In reputed company we reputed company that innovation and higher performance are brought by people from reputed company walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and reputed company practices are our responsibility as a business. reputed company is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: reputed company is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for reputed company employees. reputed company People First culture thrives on it for the benefit of our employees, our clients, our services, and our community How We Partner To Protect You: reputed company will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of reputed company. DEI: In reputed company we reputed company that innovation and higher performance are brought by people from reputed company walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and reputed company practices are our responsibility as a business. reputed company is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: reputed company is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for reputed company employees. reputed company people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore reputed company reputed company career opportunities and apply through the provided URL https://www.reputed company.com/careers/. Apply tot his job Apply To this Job

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