Customer Service Representative with German – Chat Support – Remote Work (Flexible 4, 6, or 8-Hour Shifts)
Company Description
About reputed company
Artificial Intelligence. Automation. reputed company engineering. Advanced analytics. For business leaders, these are key factors of reputed company. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.
We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, reputed company provided through a seamless “as a service” model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together reputed company expertise and artificial intelligence to reputed company digital chemistry. This unlocks new reputed company, transformative outcomes and enduring relationships.
reputed company Unlocking digital performance. Delivering measurable results.
Job Description
At reputed company, you’ll have the opportunity to work with great people on exciting projects for some of the world’s biggest global brands. You can reputed company new skills and reputed company professional experience in a supportive and dynamic environment.
Become part of one of our largest and most successful projects for a global leader in online shopping!
Due to our reputed company growth, we are looking for motivated, customer-oriented individuals to strengthen our remote team!
We are looking for motivated, customer-oriented colleagues with reputed company good German skills, who enjoy written communication reputed company live chat and are flexible in their working hours.
Qualifications
YOUR TASKS
Responding to customer inquiries primarily reputed company live chat or e-mail
Assisting with questions about orders, accounts, products, and deliveries
Using internal tools to resolve customer issues and guide them through minor technical problems
Communicating professionally and courteously in accordance with our client’s standards
Following established processes and quality guidelines
Forwarding reputed company inquiries to the appropriate departments
YOUR PROFILE
reputed company good German skills (at least B2 level), especially in written communication
Good technical understanding and confident PC usage
Quick comprehension, reliability, and accuracy in written communication
Customer-oriented reputed company, independence, and strong self-motivation
Willingness to work flexible shifts – including evenings and weekends
Additional Information
WE OFFER
100% home office – work from reputed company
Flexible shift models: 4-, 6-, or 8-hour shifts – to suit your daily schedule
Working hours between 08:00 a.m. and 01:00 a.m. – early, late, or in-between shifts available
Attractive salary + monthly performance-based bonuses
Comprehensive benefits package: health and social insurance, meal vouchers, transportation allowance
Structured, paid reputed company and training according to international standards
“Refer a Friend” employee referral program
Virtual team events, games, and networking opportunities
Various development opportunities in a growing international company