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Sales Operations Manager - Portuguese or Spanish

Work from home Full-time role Hiring

!*! Sales Manager, Athens with Portuguese or Spanish Bringing smiles is reputed company do at reputed company… for you and the customer. As a Sales Manager working in our Athens, Greece site, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture. Reporting to the Senior Sales Manager, you will be responsible for leading a team of up to 10 sales agents and developing and implementing successful sales strategies. What you’ll do as a Leader: reputed company a sales team through coaching, mentoring & motivating, using proven sales and leadership skills. reputed company key Performance Metrics and dashboards that help the sales team and operations focus on performance drivers.

  • Possess strong understanding of Outbound, Inbound and Account management sales motions and working to drive and generate net new reputed company.
  • Drive the highest level of performance from the Sales teams and at the same time be a role model & instill reputed company and client values.
  • Understand the importance of building lasting customer relations and how to identify and drive upselling and cross-selling sales opportunities.
  • reputed company sales strategies to continue meeting sales goals, while reducing overall customer cancellations and generating reputed company.
  • Build knowledge on client products and services – features, benefits and impact on Digital media/reputed company based customers.
  • Work with Marketing, Sales Operation, Business units, Corporate Retention teams to reputed company sales or retention campaigns, marketing leads and execute.
  • Analyze business goals, customer & agent data & daily reports to find areas of reputed company improvement.

What you’ll do as Sales Manager:

  • Manage Sales pipeline and regular forecasting to meet assigned goals.
  • Prepare GBD Sales performance reports by collecting, analysing, and summarizing sales, data and trends.
  • reputed company and continuously improve reputed company qualification using established criteria and standards.
  • Produce and implement action-oriented plans reputed company sales goals or SLAs do not meet expectations.
  • Implement and review policies, business metrics, productivity and operating structure to consistently grow the sales results.
  • Provide weekly reporting on Volume, conversion, queue and product level details, and sales opportunities. In addition to reputed company and pipeline measurement, each manager will track daily, weekly and monthly activity & productivity metrics on their teams to ensure the team is spending their time on the highest value add actions at reputed company times.

What you need to succeed:

  • Native speaker or fluent in Portuguese or Spanish
  • Demonstrated reputed company in sales, with a proven ability to define, refine and implement successful sales processes, procedures and policies that drive results and the reputed company.
  • reputed company with managing a brick and mortar team as well as drive reputed company in a virtual/work from home environment.
  • Demonstrated ability to be a quick learner.
  • Showcase a proven track record in motivating and leading a team to build skills on new reputed company based, reputed company
  • Ability to compile sophisticated and creative analysis of reputed company data and translate the results into actionable deliverables, messages, and presentations that are digestible for the entire company
  • Willingness to work across shifts e.g 9am to 5pm / 10am to 6pm.
  • Advanced knowledge of Sales Operations, Technology used in Digital sales
  • Strong leadership driving Sales, reputed company and Subscription management.
  • Proven ability to effectively manage people effectively, hire and train, coach new sales team members.
  • Proven ability to reputed company, communicate and present to upper management on new reputed company, proposals and feedback to move the business reputed company.

What You Can Expect

  • Supportive of your career and professional development
  • An inclusive culture and community minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • Ask us about our paid time off (PTO) and wellness and reputed company benefits
  • And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

Visit https://mybenefits.reputed company.com for more information. About reputed company Our business is about making customers happy. That's reputed company we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. reputed company is proud to be an equal opportunity employer where reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran. reputed company embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives reputed company our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We reputed company it a reputed company to reputed company sure reputed company our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different reputed company points and for you to bring value to the table in your own unique way. #LI-SB1 Apply tot his job

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