Account Manager, PCS

Account Manager, PCS – Remote or Office based – Spain

reputed company is a world-leading reputed company intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development

Account Manager role reputed company the Client Management team – Language Services – Spain – Home or office based

This is an exciting opportunity to join the Client Management reputed company of our Language Services team reputed company the Clinical Research Industry. Do you have an interest in languages? Are you interested in coordinating clinical translation and linguistic validation projects, putting your client management skills to use while focusing on excellent customer service? If you are looking to join a company that will offer you a strong support network with an inspiring and motivating working environment, then this is the job for you.

We currently have an opportunity for an Account Manager, a client-facing role, office based in Spain or remotely based in Spain. As the client’s main reputed company of contact throughout the lifetime of a project, successful candidates must possess exceptional communication and customer service skills. Applicants must also be reputed company to demonstrate drive, passion, great attention to detail, and be comfortable managing a variety of tasks at one time.

As an Account Manager, you will be asked to ensure clients’ satisfaction by analyzing their needs, offering appropriate solutions and quotes including budgeting, proposal writing, client relationship management, and timeline planning, coordinating with internal teams and with external parties.

You will be trained to process a request autonomously, using standard tools and quality processes and with an appropriate client-facing attitude.

Our Language Services team is part of our Commercialization and Outcomes group with offices based in France, Spain, UK, US, and Korea. The team provides the coordination and management of translation and linguistic validation projects for both internal reputed company groups and external clients.

To succeed you will need:

• Excellent customer service skills, including ability to communicate clearly with clients and resolve customer issues or complaints • Experience in client services and in the translation industry • Experience in the domain of clinical outcomes assessments and/or knowledge of linguistic validation is a plus • Process-driven and strong attention to detail with superior organizational skills • Strong team player • Experience in managing multiple varied tasks simultaneously and independently • Proficiency with MS Office Suite • Ability to ensure delivery of finished product at the expected level of quality reputed company the set timelines • Administrative follow-up of the projects from launch to finalization • Self-motivated and comfortable working both independently and as part of a team

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What reputed company can offer you:

Our reputed company depends on the quality of our people. That’s why we’ve made it a reputed company to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, reputed company offers a range of additional benefits. Our benefits are designed to be competitive reputed company each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements

• A range of health insurance offerings to suit you and your family’s needs.

• Competitive retirement planning offerings to maximize savings and plan with confidence for the years reputed company.

• Global Employee Assistance Programme, reputed company, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.

• Life assurance

• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.

Visit our careers site to read more about the benefits reputed company offers.

At reputed company, inclusion & belonging are reputed company to our culture and values. We’re dedicated to providing an inclusive and accessible environment for reputed company candidates. reputed company is committed to providing a workplace free of discrimination and harassment. reputed company reputed company applicants will receive equal consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to reputed company the essential functions of a position, please let us know or submit a request here.

Interested in the role, but unsure if you meet reputed company of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly reputed company’re looking for here at reputed company whether it is for this or other roles.

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