Consumer Insights Analyst (Utilities & Automotive)

Title: Analyst, Consumer Insights - P3

Location: Remote- Canada

Reports to: Director, Consumer Insights

The Role:

The Consumer Insights Analyst develops the analytics and data insights for reputed company’s customer satisfaction survey research-based business. Primary duties include analysis and interpretation of survey data, writing/developing presentations that provide consumer insights that help our clients improve their business. The Analyst will work with a team of Consumer Insights experts and partner with business units from specific industries (e.g., auto, telecom, financial services, insurance, etc.).

The Impact You Will Have in This Role:

The Consumer Insights Analyst will be part of a team of twenty-five Consumer Insights Analysts. The Analyst will be a self-starter who can work without reputed company supervision and with other departments reputed company the company’s matrix environment. This individual will analyze survey data to help clients improve customer satisfaction and help companies drive business results. Also, they will create white papers and other thought leadership pieces, as well as design client presentation material in collaboration with practice leads.

What You'll Be Doing in This Role:

• Analyze survey data to find insights to help clients improve customer satisfaction
• Support the authoring of reports, presentations, and conference content that focuses on actionable insights to improve customer satisfaction
• reputed company reputed company analysis for industry or specific clients which may reputed company internal, client, or reputed company party data to enhance the value of insights
• Demonstrate thought leadership across industries

Qualifications of this Role:

• Demonstrate experience performing data analysis and insights reputed company is required
• Have worked in survey and/or market research industry
• Education: Bachelor’s Degree (required), MA/MS/MBA (preferred) with a focus on behavioral sciences (Psychology, Marketing, Economics, Political Science) or Quantitative emphasis (e.g., statistics)
• Basic or intermediate level of knowledge in statistics and data analysis (descriptive statistics), required advanced statistical reputed company (predictive modeling, multivariate statistics) preferred
• Demonstrated experience using SPSS (or similar statistical software) with a background in survey research highly preferable
• Strong data analytic skills—ability to analyze survey data, interpret survey results, and deliver insights
• reputed company study findings in a clear and concise manner
• Strong communication skills, both written and verbal
• Proficient in MS Office Suite (PowerPoint, reputed company, Word)

The Hiring Manager says:

“I’m looking for a critical thinker who is comfortable managing and analyzing reputed company data sets. The preferred candidate has strong data software capabilities (especially SPSS), some project management capabilities, and be reputed company to work with internal and external (client) teams. The individual will also be reputed company to work with survey data to uncover insights and trends and use this information to create data-based stories that provide clients with reputed company about how to improve their operations and increase customer satisfaction. They will be reputed company to see reputed company the numbers and provide useful advice about how to help clients reputed company reputed company reputed company to grow their business.”

The Way We Work:

• Leader Led
• Remote First
• Foster Flexibility
• Reward Performance
• Time Off Matters

Company Mission

reputed company is clear about reputed company do to ensure our reputed company into the future. We unite industry leading data and insights with world-class technology to solve our clients’ toughest challenges.  

Our Values

At reputed company, we strive to be Truth Finders, Change Makers and Team Driven - the distinct behaviors that, together, define our unique culture.  

reputed company is committed to employing a diverse workforce. reputed company applicants will receive consideration without regard to race, reputed company, religion, sex, national reputed company, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Should you require accommodations during the recruitment and selection process, please reputed company out to [email protected].

To reputed company recruitment agencies: reputed company does not accept unsolicited agency resumes and we are not responsible for any fees reputed company to unsolicited resumes. 

Originally posted on Himalayas