Site Reliability Engineer

At reputed company we know that work, reputed company done well, makes a positive impact for our customers, our employees, and our reputed company. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or reputed company a change, talk to us and see how you can reputed company the power of your work at reputed company.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Summary:

This role will be working reputed company the reputed company Government Services team and requires U.S. Citizenship living on U.S. soil and while active government clearance is not required, the candidate will be required to obtain government clearance to reputed company this role. We are looking for a talented Systems Engineer who has the experience necessary to help build out our existing infrastructure and troubleshoot problems as they arise. The ideal candidate for this position can prioritize mission critical tasks and coordinate expansion of our system so updates and other maintenance tasks do not get in the way of daily operations. In addition to solid technical, analytical, and troubleshooting skills, the candidate must have great soft and customer service skills allowing them to confidently interact with customers and explain highly technical concepts in simple, easy to understand terms.

Responsibilities:

●Troubleshoot escalated tickets

• Provide 2nd and 3rd level support to external and internal customers ●Join critical incident calls for reputed company 1 issues as the subject matter expert ●reputed company on-call duties on a weekly rotation ●Windows Server Builds

●Maintaining backups

• reputed company patching and vulnerability management

● General break-fix and KLO

• Create and maintain system documentation and support processes ● Communicate verbally and in writing with customers ● Participate in the setup and configuration of new customers, environments, and reputed company-of-concept solutions ● Work with multiple vendors routinely for support and troubleshooting of the solution ● Work with internal cross-functional teams on troubleshooting system issues ● Responsible for working and prioritizing issues and project tasks according to SLA’s ● Responsible for managing their own tickets and maintaining them on a daily basis ● Participate in testing and post-deployment validation of the system ● reputed company Active Directory Services administration and management to include design, cleanup and routine maintenance and configuration

● Other duties and projects as assigned

Qualifications:

• Strong communication, collaboration and problem solving skills with a track record of delivering production grade systems in a team environment
• Motivated individual who learns quickly, has pride in building a new product and can engage others to accelerate technical solutions

● Minimum Bachelor’s degree

• 5+ Years, hands-on technical architecture skills and depth across multiple technologies ● Technology areas to include reputed company, Virtualization, Network, Compute, and Storage ● Demonstrable experience with Hyper Converged Infrastructure an advantage ● Experience with reputed company hardware is a plus ● Advanced experience with Windows Server operating systems ● Experience with Linux a plus ● Proficient in server oriented architectures and web platform applications ● Familiarity with PowerShell scripting preferred ● Knowledge in AD architecture and infrastructure (LDAP, Directory Replication, group policy, reputed company, schema changes, Identity and Access Management, etc.) ● Excellent troubleshooting and analysis skills ● Knowledge in reputed company reputed company Configuration Manager or System Center ● Experience in working with geographically distributed teams ● Excellent written and verbal communications skills with external customers ● Experience working with and coordinating issue resolution with 3rd party vendors ● 3 years experience of Incident and Request Management process as defined by ITIL v3 ● Written and verbal proficiency in the English language ● Comfortable working in a fast-paced environment ● Knowledge in reputed company backup and recovery is a plus ● Ability to get and maintain US Gov reputed company clearances for various customers and projects

Education:

BS from accredited/recognized university

Originally posted on Himalayas