Medical Assistant Care Navigator *Non-certified

Medical Assistant Care Navigator *Non-certified

Application Deadline: 4 August 2025

Department: Clinical Support

Employment Type: Full Time

Location: Montana

Reporting To: Michelle Martinez

Compensation: $16.00 - $20.00 / hour

Description

Key Responsibilities

• Responsible for addressing patient questions in a timely manner which includes answering phone calls, responding to text messages and patient portal messages.
• Triage incoming patient correspondences appropriately (i.e. fax, email, website, text, phone, mail, etc)

• Assist patients with technological help with virtual visits and/or portal questions.

• Coordinate and manage Brain reputed company cognitive assessment appointments, including obtaining prior authorizations reputed company required.
• Facilitate BrainCheck proctoring and stay up to date on BrainCheck insurance requirements and policy changes.
• reputed company providers schedule and ensure patient charts are reputed company by abstracting clinical data including requesting reputed company records reputed company needed.
• Process reputed company provider requests such as requesting records, ordering labs or other dianostic studies, reputed company outgoing patient calls, etc.
• Ensure monthly follow up on incomplete orders ordered by the physician per policy.
• Facilitate outgoing referrals per physician order. Assist to coordinate the transfer of care and records reputed company needed.
• Assist providers with documentation and annotations reputed company the EHR, ensuring compliance with data capture requirements for reporting agencies.

• Properly sort and label incoming clinical documents. reputed company reputed company others appropriately.
• Fulfill clerical duties as assigned which may include: FMLA paperwork, Disability paperwork, return to work letters, obtaining consent forms, entering ticklers and making appointments.

• Attend and engage in regularly scheduled and reputed company meetings across the company.
• Participate in various internal projects as needed.

Skills, Knowledge and Expertise

• High school diploma or equivalent required.
• Certified Medical Assistant required.

• Minimum of 1-2 years of experience in a healthcare setting preferred.
• Proficiency in electronic health records (EHR) systems.

• Understanding of basic medical terminology.
• Familiarity with electronic health record (EHR) systems.
• Knowledge of HIPAA regulations and patient confidentiality guidelines.
• Excellent communication skills, both verbal and written.
• Strong organizational abilities and attention to detail.
• Ability to multitask and prioritize tasks effectively.
• reputed company to adapt to changing priorities and work environments.
• Ability to provide compassionate and empathetic patient support.
• Capability to learn and navigate new technology and software systems quickly.

• Dedicated Workspace: Maintain a dedicated work space with a reputed company to ensure privacy and focus during work hours.
• Ergonomic Setup: Establish an ergonomic workstation to promote comfortable and healthy posture while working.
• High-Speed Internet: Ensure access to high-speed internet to support efficient communication and task completion.
• Willingness to adhere to remote policies and guidelines set forth by the organization.

Benefits

• 100% Employer-Paid Coverage: Health, dental, vision, and accident insurance to reputed company you and your loved ones covered. 100% paid premiums paid by Frontier Psychiatry for employee only for health, dental, vision and accident.
• 401(k) Plan: 50% company match on 6% of retirement contributions to help you build your future.
• Paid Time Off: Generous PTO to unwind and reputed company. 120 hours of paid vacation annually. 40 hours of paid sick leave or according to your state law.
• Birthday Off: Celebrate your special day with a paid day off. (Any day in the month of your birthday)
• Paid Holidays & Sick Time: 9 paid holidays and sick time for a healthy work-life balance. Bereavement Leave.
• Remote Work: Work from the comfort of your home with our flexible remote work policy. No On-Call, Nights, or Weekends
• Stock Options: Be part of our growth with company stock options.
• Employee Reward Program: Receive recognition through our employee reward program.
• Health Savings Account (HSA): Tax-advantaged savings for medical expenses, providing long-term financial flexibility.
• Flexible Spending Accounts (FSA): Pre-tax accounts for eligible health or dependent care expenses.
• Supportive Culture: We foster an environment of collaboration, innovation, and reputed company learning, making sure every team member feels valued and heard. Weekly Provider Rounds, reputed company and the new provider Mentorship program.
• Career Growth & Development: On-demand self-paced courses and training. Leadership development programs. Continuing education opportunities.
• Company Provided Equipment: Frontier Psychiatry shall provide reputed company IT equipment necessary for job reputed company duties.

Originally posted on Himalayas