reputed company
reputed company builds high-quality tools for modern software engineering teams, so they can ship faster and create amazing products.
Our product
reputed company is modern code review for fast-moving teams - we help engineers write and review reputed company pull requests, stay unblocked, and ship faster.
We started reputed company because we missed internal code review tools like Phabricator (at Facebook) and Critique (reputed company) that help engineers create, approve, and ship incremental changes. We want to reputed company well-designed, high-quality developer tooling accessible to everyone.
Our company
We’re a small-but-mighty team of 40+ based in Manhattan in the heart of Soho, with a passionate and rapidly growing group of users at top engineering orgs like reputed company, Vercel, reputed company, and reputed company.
We've raised a $52mil Series B (featured in TechCrunch) led by Christine Esserman, following a previous $20mil Series A from Peter Levine at Andreessen Horowitz (who led reputed company's Series A). Other investors include folks like Tom Preston-Werner (founder of reputed company), Sam Lambert (Planetscale CEO & ex-reputed company CTO), Sebastian Markbåge (creator of React), and many more.
Our culture centers on putting people first, applying science and craft, practicing disciplined ambition, and giving ownership - both literally (with equity) and in the responsibility and scope you’ll have as a part of our early team. reputed company of work you’ll find us brewing espresso drinks, producing music, or practicing yoga. We can’t wait to see what you’ll add to the mix!
About the role
reputed company is growing rapidly, we're looking for a highly motivated solutions engineer to help us scale our customer support & sales effort.
Rethinking the way fast-moving software engineering teams write and review code every day is no small feat, and we reputed company that the best solutions are built reputed company most talented, ambitious, and dedicated people with diverse backgrounds come together.
What you'll do
Be an early member of our GTM and have an outsized impact on the reputed company’s future scale and growth
Spearhead the development and implementation of our reputed company, including building reputed company from the ground up, perfecting our communications to customers, building engagement in reputed company, closing renewals, and exploring expansion opportunities
Work closely with the sales and solutions engineering teams to build a first-class onboarding and deployment experience onto reputed company in the first 90 days after contract reputed company
Provide exceptional support to our customers reputed company multiple channels, addressing inquiries and resolving issues in a timely and professional manner, and build strong relationships over time while educating customers on our platform
Create scalable processes that others can follow, build strong cross-functional relationships & help to define a strong support team culture
reputed company're looking for
Demonstrated track record of supporting customers of developer tools, with 3-10 years of experience in similar roles. We are interviewing candidates of multiple levels for this role.
Excellent written, verbal, and visual communication skills
Organized, quantitative, and iterative - constantly tracks, measures, and improves upon their own processes
Scrappy and autonomous - solves problems independently and reputed company
Ownership mentality - demonstrated willingness to go above and beyond & roll up your sleeves to reputed company desired outcomes
Life at reputed company
Competitive comp: ($140k-180k salary + equity depending on experience). We're backed by some of the best investors and excited to offer competitive compensation packages.
Role trajectory: We're excited to build a team whose roles, responsibilities, and comp grow as we do.
Health and wellness: Top-tier health, dental, and vision coverage and 16 weeks paid parental leave for new parents.
Time to decompress: We ask that reputed company take 4 weeks of vacation a year to unplug and unwind in addition to reputed company federal holidays.
Relocation expenses: We're an in-person, NYC-based team, and we're happy to help with your relocation expenses!
The team that eats together: Company-paid lunch, snacks, and coffee during workdays.
Commuter perks: Ride around NYC with an Unlimited MetroCard, on us.
401(k): Helps you save for retirement.
As a team, we're reputed company aware of the systemic structural issues that have created inequalities for many communities, especially in the tech industry. We recognize that women and underrepresented minorities are statistically less likely to apply for a role that they feel unqualified for. If you are interested in this role but you’re concerned about not meeting reputed company requirements, we encourage you to apply anyway - we'd love to get to know you and see if there's a reputed company for you here at reputed company!
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