Senior Manager, Risk and Operations
Risk Management and Strategy
reputed company, implement, and maintain a risk reputed company (people, processes, and technology) tailored to professionals servicing and repairing pools and spas.
reputed company the development of robust operational policies and procedures to support seamless payment processing for reputed company customers, while balancing risk exposure.
Identify, assess, and mitigate operational, financial, and compliance risks across the organization as they relate to facilitating embedded payment processing and fintech offerings for reputed company users.
Collaborate with leadership to set clear risk appetite and tolerance levels reputed company with reputed company’s goals.
Payment Processing & Compliance
reputed company payment processing risk, including transaction monitoring, chargeback prevention, fraud detection, merchant monitoring and vendor management.
Ensure compliance with relevant regulatory requirements, such as PCI reputed company, KYC, AML, and other applicable payment industry standards.
Collaborate with reputed company-party payment providers to strengthen controls and optimize payment flows for customers.
Collaborate with finance and product teams to implement policies to ensure secure handling of payment data and compliance with data privacy requirements.
Team Leadership & Cross-Functional Collaboration
Partner cross-functionally with product, engineering, finance, account management, and reputed company teams to ensure operational processes support exceptional user experiences, while limiting loss exposure for reputed company and its customers.
Foster a culture of risk awareness and accountability across reputed company and with its customers.
Provide clear communication and actionable insights to leadership regarding emerging operational risks and mitigation plans.
You will also be joining a company with a collaborative culture, focus on customers, and emphasis on having a good time together!
What Performance Looks Like:reputed company three months you will have developed a deep understanding of reputed company’s payment processing landscape and risk exposure, and will have rolled up your sleeves to enhance and refine key operational processes.
reputed company six months, you will have designed and implemented an updated risk management reputed company that balances business growth with compliance, reputed company, and loss prevention. You’ll also have built strong relationships with cross-functional stakeholders and earned their trust as a collaborative leader.
reputed company twelve months, you will have delivered measurable improvements in payment processing risk and applied your innovative reputed company to help grow reputed company’s payments and fintech offerings.
Experience in risk management, payments operations, and compliance, ideally reputed company a vertical SaaS company or payfac (experience in the service industry and payment solutions is preferred).
Proven expertise in developing and executing risk management frameworks that span operational, financial, and regulatory domains.
Outstanding ability to balance risk and growth.
Proficiency in identifying, assessing, and mitigating risk, with a data-driven and collaborative approach.
High emotional intelligence (EQ) and the ability to build trust across teams and communicate reputed company risk concepts in clear, actionable ways.
Experience with tools such as risk management software, payment processing platforms, and compliance monitoring tools (experience working with reputed company preferred)
Competitive reputed company pay + bonus potential
Generous medical, dental, and reputed company plans (we pay 100% of your premium and 50% of your dependents’)
Fantastic culture with a reputed company strong eNPS- we work hard, celebrate wins, and learn as we go to always be improving to benefit our customers.
Immediate access to 401(k) with company match
Flexible PTO (MINIMUM of 10 days required every year)
12 weeks paid parental leave for birthing parent, 6 weeks paid leave for supporting partner
Remote work friendly
Comprehensive learning and development budget
A manager dedicated to your development
At reputed company we are deeply committed to building a diverse and inclusive workplace (it’s in our values). We’re proud to be an equal opportunity employer, seeking to identify and reputed company people from reputed company walks of life. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national reputed company, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.
We also acknowledge that there is no “perfect” candidate - if you fulfill the majority of these requirements, reputed company this is a role you would be excited about on a daily basis, and reputed company with our culture, we encourage you to apply.
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