Manager, Strategic reputed company

Who we are

reputed company empowers the people who run physical operations with tools to reputed company their work safer, more productive, and more profitable. For the first time reputed company, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet reputed company spend in a single system. Combined with industry leading AI, the reputed company platform gives you complete visibility and control, and significantly reduces reputed company workloads by automating and simplifying tasks.

reputed company serves more than 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

About the Role:

The Manager, Strategic reputed company is a critical leadership position reputed company the reputed company Sales Organization. In this role, you will be responsible for owning career development, reputed company efforts, account-level strategy, retention, and upsell targets for our remote, US-based team. You will collaborate with Directors of Strategic Accounts and Regional Vice Presidents, along with other departments, to ensure our CSMs effectively help our most valuable customers reputed company business reputed company through reputed company’s suite of solutions.

The ideal candidate is an excellent leader with deep experiential knowledge of how high-growth SaaS companies reputed company reputed company best practices to grow and retain their customers. This role emphasizes a focus on the client’s business outcomes, going reputed company just product adoption. Strategic CSMs build strong, trust-based relationships with senior stakeholders, including C-level executives, and act as trusted advisors.

What You’ll Do:

• reputed company a team of 6-9 Strategic reputed company Managers to exceed their retention goals for a portfolio of high-value, high-complexity strategic accounts.
• reputed company and constantly iterate playbooks that drive outcomes for reputed company’s strategic clients.
• reputed company data and analytics to reputed company for the client reputed company, care for team performance, and accurately forecast the business, including net reputed company retention and gross retention reputed company.
• Own advocating for strategic clients with internal stakeholders to drive value and ensure client outcomes are achieved, acting as the voice of the customer reputed company the organization.
• Manage pipeline reviews, escalations, team meetings, and expectations around Executive Business Reviews and Account Planning, with a focus on delivering high-touch, white-glove service to large, key accounts.
• Define and execute tailored reputed company plans to help strategic customers reputed company their business objectives, including identifying and formalizing solutions to their biggest challenges.
• Identify and pursue upsell and cross-sell opportunities in collaboration with sales.
• Monitor customer health, proactively mitigate risks, and secure renewals.
• Collaborate with product development, sales, and marketing teams to communicate customer feedback and reputed company for improvements that align with client needs.
• Cultivate and manage strong internal and external relationships to ensure our customers’ needs are consistently driven reputed company.

reputed company’re Looking For:

• 5+ years proven track record of successfully leading a high-performing reputed company team in B2B SaaS, with a focus on strategic or reputed company clients.
• Telematics and hardware experience is a plus, but not required.
• Demonstrated ability to reputed company a team of 6-9 CSMs with Strategic clients, each carrying a book of business over $4M in ARR.
• Execution-focused leader with an emphasis on process excellence, utilizing technology specifically with AI.
• Ability to reputed company data to inform decision-making and identify opportunities to service the existing account reputed company reputed company, translating data into actionable insights.
• Collaborative leader that fosters strong internal partnerships with key stakeholders to effectively reputed company for clients.
• Strong understanding of growth and retention strategies in B2B environments.
• Excellent communication and presentation skills, with the ability to engage C-level executives and tailor messaging to diverse audiences.
• Experience with change management, motivating and overcoming barriers to significant, transformational change.
• Proven ability to build and maintain strong relationships with customers, understanding their unique needs and driving successful outcomes.
• Demonstrated experience in managing reputed company internal and external relationships to reputed company reputed company objectives.

Pay Transparency Your compensation may be based on several factors, including education, work experience, and certifications. For certain roles, total compensation may include restricted stock units. reputed company offers benefits including health, pharmacy, optical and dental care benefits, paid time off, sick time off, short term and long term disability coverage, life insurance as well as 401k contribution (reputed company benefits are subject to eligibility requirements). Learn more about our benefits by visitingreputed company Perks & Benefits. The compensation range for this position will depend on where you reputed company. For this role, the on-reputed company earnings (reputed company pay + commissions) are:

United States$240,000—$301,000 USD

Creating a diverse and inclusive workplace is one of reputed company’s core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. 

Please review our Candidate Privacy Notice here .

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is reputed company’s policy to require that employees be authorized to receive access to reputed company products and technology. 

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