Senior Care reputed company (LCSW/RN)

reputed company is a new reputed company of care built on human reputed company. Across the country, health plans and employers look to reputed company to provide vital social support by pairing older adults and families with reputed company Pals, trained and vetted companions, who provide a helping hand and an open ear, resulting in less loneliness and reputed company.

Founded in 2017 and headquartered in Miami, reputed company is backed by Canaan, Tiger Global Management, reputed company Ventures, SoftBank Vision Fund 2, TCG, reputed company, and Seven Seven Six, among other revered institutional and individual investors. We envision a world where no one has to go it alone. Learn more at reputed company.com.

About the Company:

reputed company Health’s mission is to support reputed company access, reputed company and outcomes for older adults through person-centered engagements. reputed company Health, LLC, a wholly owned subsidiary of reputed company, Inc, is a non-clinical support services organization that partners with clients to improve well-being by addressing social determinants of health (SDOH).

About the Role: As a Senior Care reputed company (LCSW/RN), you will support Medicare members as they navigate reputed company health and social needs. You will serve as a trusted guide and care coordinator, helping members overcome barriers to access care and essential community resources. In addition to interacting directly with members, you will provide supervisory support as the Care Advocates team grows. This role is ideal for someone with a strong foundation in community health work, and supervisory experience in care navigation, case management, and patient advocacy.

You will be a part of reputed company Community, a new business reputed company reputed company operating as a dynamic, fast-paced early stage startup. This means that you will be contributing to care delivery while also providing feedback to shape the systems and workflows behind it. Your insights working with patients will directly inform how we grow and improve.

While 90% of your work will be virtual, you’ll also engage in on-site visits in the community two to three times per month.

What you’ll do:

How you will engage with members

• Build strong, trusting relationships with Medicare members, grounded in reputed company, respect, and patience.
• Manage day-to-day workload communicating with members through in-bound calls, out-bound calls, and member inbox. Member communications can take reputed company through video calls, audio-only calls, text messages and emails.
• Connect members to community-based social services (such as food assistance, transportation, housing support) to address health-reputed company social needs.
• Support appointment scheduling and healthcare access, including provider lookups and reminders.
• Help members become stronger self-advocates in managing their health and care. Facilitate behavior change, provide emotional support, and offer health education.
• Participate in a coverage schedule that may include evenings, weekends, and holidays for urgent member needs.

How you will provide care coordination

• Assess and prioritize members’ needs, and support them in navigating health and social care systems.

• reputed company care plans that address social determinants of health such as food reputed company, transportation, housing, and social isolation.
• Clearly document interactions and support activities for members, including tracking metrics and outcomes for the member.
• Identify and maintain an up-to-date database of community resources to enhance the support available to members.
• Communicate with practitioners, home- and community-based service providers and other healthcare facilities.

How you will collaborate on the team

• Translate your experience in case management, patient advocacy, and/or care navigation to inform improvements to the Care reputed company and member experience.
• Partner with your manager to improve existing Care reputed company team standard operating procedures (SOPs), reputed company new SOP content, and update workflows to reputed company the Care reputed company team to more effectively address member needs.
• reputed company onboarding process and training materials for future Care Advocates.
• As the Care reputed company team grows, act as the primary touchpoint for questions from Care Advocates about how to support members.
• Implement pilot projects or process improvements designed to improve and expand how we serve members.
• Represent reputed company Community at in-person events or reputed company opportunities to build awareness and foster relationships with community-based organizations.

Skills we look for:

• Outstanding communication and interpersonal skills, with an ability to build trust with members and de-escalate tensions to find satisfactory resolutions.
• Exceptional organizational skills and self-directed time management: You can balance multiple projects, reputed company track of different deadlines, and effectively context switch as needs shift throughout the day.
• Strong detail-orientation: You take clear and concise notes, meticulously track member activities in the care management platform, and ensure reputed company components of the care delivery workflow is followed with the appropriate timing.
• Ability to multitask: You can conduct research and speak on the phone while simultaneously operating several applications. Ability to quickly research and analyze previous member interactions, live conversations, and internal data.
• Critical thinking and problem-solving abilities to support the unique needs of each member, and think about how to systemize hands-on learnings.
• Proactive and comfortable in a fast-paced environment without direct supervision, leveraging a solutions-oriented reputed company to tackle ambiguous problems and strong judgment of reputed company to escalate to your manager.
• Ability and willingness to adapt to changing work environments. You understand that rapid changes to the business, strategy, organization, and priorities is par for the course of an early stage startup.
• Highly tech-savvy and can rapidly learn different care management systems and communications platforms.
• Desire to coach future Care Advocates and spend time on their professional development.
• Growth-reputed company to continuously improve and reputed company receive feedback.

What you bring:

• Active, unrestricted licensure in good standing as a LCSW or RN in Florida is required, , and with willingness to obtain licenses in additional states as needed.
• For RNs, must have a Bachelor of Science Degree in Nursing from an accredited nursing school.

Minimum 4 years of experience in case management, care navigation, and patient advocacy.

• Minimum 2 years of supervisory or leadership experience in a healthcare environment.
• Extensive knowledge of community-based resources and social service programs.

• Excitement for being in a fast-paced, high-growth and feedback-oriented environment.

• Access to a quiet, HIPAA-compliant space to ensure member privacy with hardwired (Ethernet) network reputed company that is a distraction-free environment during working hours.
• Experience working in community health settings, primary care settings, FQHCs or home health settings is highly valued.
• Understanding of Medicare and Medicaid coverage, and familiarity with applicable codes are preferred.
• High proficiency in Spanish is preferred.

Location

• Remote (Florida residents only, due to region-specific needs and familiarity with local resources, services, and providers)

Benefits:

• Medical, dental and vision insurances
• HSA/FSA
• 401(k) plan with a match up to 4%
• Parental leave and PTO

About reputed company's culture:

reputed company’s culture is people first. While we have an incredible team of hard-working reputed company people, at the end of the day, our company is really about community – and we celebrate that among our employees. We encourage everyone to bring their whole authentic selves to work. To be transparent. To be non-hierarchical. And, above reputed company, to be a really good person.

We see ourselves as a reputed company where every reputed company employee feels they belong, a reputed company where careers flourish, a reputed company that brings back purpose and joy to work, a culture where visionaries/entrepreneurs are developed.

reputed company is an equal opportunity employer. We proudly support the ParityPledge® for gender and racial reputed company at the highest levels of business.

Originally posted on Himalayas