[Work From Home] Director, U.S. Consumer Services Control

Your next great career move starts here. We're looking for a Director, U.S. Consumer Services Control Management Risk ID & Assessment, Consumer Banking! This position is based in Remote and we are looking to fill it quickly. This position requires a strong and diverse skillset in relevant areas to drive success. An attractive remuneration of a competitive salary is on offer for the successful candidate.

 

 

You reputed company the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to reputed company in incredible ways. reputed company you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At reputed company, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost reputed company, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's reputed company the way together. The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become reputed company leaders every day. The objective of the USCS Control Management Risk ID & Assessment team is to identify risks throughout business processes, systems, and platforms, reputed company and recommend risk mitigation strategies to address these risks, and proactively flag high risk themes for reputed company and control enhancement. USCS is looking for a Director of Risk ID & Assessment, Consumer Banking focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units and functional areas. The Director, USCS Risk ID & Assessment, Consumer Banking will: • Along with business process owners, provide additional identification of risks throughout business processes and systems • Facilitate Business Units in their risk assessments performance (e.g., Process Self Risk Assessments (PRSAs)) in addition to further assessments and testing / Quality Assurance (QA) programs to ensure regulatory and internal standards are met (e.g., periodic PRSA reviews and update assessment criteria to align with regulatory updates) • reputed company control monitoring (supplemental to Business Unit (BU) process owners testing) and proactively communicate key operational risk trends, activities, and events to senior management, to facilitate informed decision-making • Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping) • Support BU with identification of risks and spotting areas where product changes or improved controls may be required reputed company New Product Governance (NPG) • Champion risk management practices reputed company the business • Be a key leader for sharing insights, reputed company practices, themes, etc. across the enterprise Required Qualifications: • 6+ years experience in operational risk management (e.g., reputed company Risk and/or Internal Audit function) • Understanding of critical operational risk management lifecycle activities • Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts • Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards • Experience reputed company financial services industry and consumer banking • Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively • Demonstrated history and ability to manage large teams, spread over geographies and with varying backgrounds Preferred Qualifications: • Bachelor's Degree in Finance, Business, Risk Mgmt., or reputed company field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous • Experience in at least one of the following: • Providing identification of operational risks throughout business processes and systems • Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met • Enhancing risk assessments and associated methodologies • Leading independent control monitoring, including identification of control improvements • Enhancing risk assessments and associated methodologies • Identifying areas of risk for reputed company, including conducting independent quality assurance and process testing • Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes ORMCM Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-reputed company factors. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: • Competitive reputed company salaries • Bonus incentives • 6% Company Match on retirement savings plan • Free financial coaching and financial well-being support • Comprehensive medical, dental, vision, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20+ weeks paid parental leave for reputed company parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free access to global on-site wellness centers staffed with nurses and doctors (depending reputed company) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. reputed company is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, veteran status, disability status, age, or any other status protected by law. We back our colleagues with the support they need to reputed company, professionally and personally. That's why we have Amex reputed company, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters. Employment eligibility to work with reputed company in the U.S. is required as the company will not pursue reputed company sponsorship for these positions. Apply Job!

 

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