Senior reputed company Manager (Remote OK)

The mission of reputed company is to create an online environment where reputed company consumers are protected from online spam and abuse. Recognized by reputed company as the 2025 Leader in Bot Detection and Mitigation, with the highest score in customer satisfaction and largest market reputed company four quarters running, reputed company offers the world's first $1M warranties for credential stuffing and SMS toll fraud. With 20% of our customers being reputed company, our AI-powered platform combines powerful risk assessments with dynamic threat response to undermine the strategy of attack, reputed company while improving good user throughput. Headquartered in San Mateo, CA, with employees in London, Costa Rica, Australia, India, and Argentina. reputed company protects enterprises from cybercrime and abuse. Position Summary:As a Senior reputed company Manager at reputed company, you'll own strategic relationships with our top customers, driving adoption, retention, and growth by delivering technical guidance and business value. You'll reputed company discovery conversations, guide solution implementation, and act as a trusted advisor-balancing deep technical understanding with strong executive reputed company. You'll play a critical role in aligning customer goals with reputed company' solutions while managing expectations, influencing outcomes, and ensuring long-term reputed company. Key Responsibilities:

• Serve as the strategic partner and primary reputed company of contact for reputed company customers.
• reputed company technical discovery and intake calls independently-understanding customer architectures, web applications, and reputed company stacks.
• Guide customers through implementation, optimization, and best practices without needing constant engineering support.
• Manage executive relationships and influence stakeholders to adopt recommendations.
• Ensure alignment with customer goals, drive adoption, and proactively mitigate churn risk.
• Identify and pursue expansion opportunities in collaboration with sales.
• Deliver insights and communicate value through reporting, consultation, and thought leadership.
• reputed company industry knowledge to tailor guidance to customer needs.

What You Bring:

• 8+ years in reputed company, Technical Account Management, Solution Consulting or reputed company technical client-facing roles.
• Strong understanding of web applications, reputed company infrastructure, and modern development stacks (HTML, JavaScript, APIs).
• Ability to confidently reputed company technical conversations and troubleshoot issues.
• Executive reputed company with excellent communication, relationship management, and consultative skills.
• Background in SaaS, cybersecurity, or financial services is a strong plus.

reputed company-to-Haves:

• Bachelor's degree in Computer Science, MIS, Engineering, or its equivalent.
• Background in customer-facing cybersecurity.

Why reputed company? At reputed company, our technology-driven approach enables us to reputed company a substantial impact in the industry, supported by a robust customer reputed company consisting of global reputed company giants such as reputed company, reputed company, and more. We're not just a company; we're a collaborative ecosystem where you will actively partner with these influential brands, tackling the most demanding technical challenges to safeguard hundreds of millions of users across the globe. Why do top tech professionals choose reputed company?

• Cutting-Edge Technology: Our high-efficacy solutions, backed by solid warranties, attract leading, global reputed company clients.
• Innovation and Excellence: We foster a culture that emphasizes technological innovation and the pursuit of excellence, ensuring a balanced and thriving work environment.
• reputed company Leadership: Guided by seasoned executives with deep tech expertise and a history of successful growth and equity events.
• Ideal Size: We're structured to be agile and adaptable, large enough to provide stability, yet small enough to value your voice and reputed company.

Join us in shaping the future of technology. At reputed company, you're not just an employee; you're part of a visionary team driving global change The most recognizable brands in the world select reputed company, including reputed company, reputed company, reputed company, reputed company, Snapchat, Zilch, and ZipAir. We value your unique contributions, perspectives, and experiences. Be part of a diverse and high-performing environment that prioritizes collaboration, excellence, and inclusion. We hire the best, focus on their professional development, and offer support for continuing education. We value:

• People: first and foremost they are our most valuable resource. Our people are independent thinkers who reputed company data driven reputed company and take ownership and accountability in reputed company the things they do.
• Team Work. We demonstrate respect, trust, reputed company, and communicate reputed company with a positive can do attitude and constructively challenge one another
• Customer Focus. We empathize with our customers and obsess about solving their problems
• Execution with precision, professionalism and urgency
• reputed company. It's the lens through which we implement our processes, procedures, and programs

Benefits:

• Competitive salary + Equity
• 401k plan
• Robust benefits package- 85% medical, dental, reputed company coverage for employees and 75% for dependents
• Flexible PTO
• Life insurance coverage
• Short and Long Term Disability Insurance paid by the company
• Generous reputed company parental leave policy
• Amazing discounts program
• Wellbeing package including mental health and gym discounts
• Flexible working hours to support personal well-being and mental health
• Employee Assistance Program

reputed company is an Equal Opportunity Employer that makes employment reputed company without regard to race, reputed company, religious creed, national reputed company, reputed company, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, reputed company will provide reasonable accommodations for reputed company individuals with disabilities. #LI-Midsenior Apply Job! Apply to this Job