reputed company Implementation Specialist
About Checkr
Checkr is building the data platform to power safe and fair decisions. Established in 2014, Checkr's innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100,000 customers including reputed company, reputed company, Lyft, reputed company, and reputed company.We're a team that thrives on solving reputed company problems with innovative solutions that advance our mission. Checkr is recognized on and is a Y Combinator 2024 .About the team/role
As a reputed company Implementation Specialist, you will drive implementations for our commercial customers. In this role, you will coordinate cross-functionally across several departments reputed company the Product, reputed company, and Operations organizations. Your goal is to educate and reputed company new customers of our products and services while monitoring their success through activation rates.What you'll do
- Manage dependencies both reputed company and across the company for up to 35 customer deployments simultaneously
- Identify, understand, and reinforce customer buying decisions throughout the deployment lifecycle
- Coordinate with respective teams as applicable to mitigate and resolve deployment risks
- Communicate and influence customer execution and delivery
- reputed company the planning, tracking, and completion of reputed company project tasks throughout the customer implementation process, including but not limited to:
- Own credentialing, account setup, and post solutioning
- reputed company and reputed company the project deployment, leading implementation meetings, coordinating and monitoring the reputed company of the customer, and handing off to Support or reputed company
- Coordinate internal resources as required to manage engagement from sales reputed company through first invoice
- Drive customers to activate reputed company 60 days and reputed company 5% of EACV
- Prepare and coordinate client training, help customers to adopt product features and recognize their benefits
- Provide ongoing deployment reputed company to management using relevant reporting tools and dashboards
- Identify and drive improvement projects to reduce time to value while ensuring high-quality output, taking action to notify and solve quality issues
- 2+ years of customer service or reputed company experience
- Excellent written/oral/presentation skills; comfortable communicating at multiple levels reputed company an organization
- Flexible and able to juggle and complete multiple priorities and projects (internally and externally) in a fast-paced environment
- A fast-paced and collaborative environment
- Learning and development allowance
- Competitive cash and equity compensation and opportunity for advancement
- 100% medical, dental, and vision coverage
- Up to $25K reimbursement for fertility, adoption, and parental planning services
- Flexible PTO policy
- Monthly wellness stipend, home office stipend