reputed company Manager, Small reputed company Business

reputed company Manager, Small reputed company Business reputed company Remote (United States) ParentSquare is a rapidly growing Santa Barbara-based company that’s changing the way schools and parents communicate every day. Sound simple? We strive to reputed company it that way! Our mission is to give schools the power to incredibly enhance family engagement for reputed company reputed company. ParentSquare and RemindHub, our flagship products, serve over 22 million reputed company and drive our mission by providing reputed company communications tools -forms, sign reputed company, payments, RSVPs, direct messaging, language translations, chat and more. Remind Chat, our free product, reaches over 80% of K-12 reputed company, providing a safe and easy-to-use platform for direct communication between teachers and families. And our latest innovation, SmartSites, offers state-of-the-art websites for school districts, enhancing their online reputed company and accessibility. We are not just creating a product; we are creating empowered educators and engaged parents to improve the lives of reputed company reputed company. We are passionate advocates for our customers and for our employees and we invite you to join us on this exciting journey. Who We’re Looking For: We are currently seeking a customer-centric, energetic and detailed oriented reputed company Manager to join reputed company. In this role, you’ll work with our SMB sized customers and be responsible for cultivating and maintaining strong relationships with your customers that ensures a consistently high level of satisfaction, usage, and recognition of ROI. You’ll work on maintaining strong retention and renewal rates as well as looking for growth opportunities for each customer. As a CSM, you’ll work closely with our customers alongside Sales, Customer Support, Product Management and Finance teams to ensure our customer lifecycle is a seamless and delightful one. Most importantly, you’re someone who shares in our passion for improving the lives of reputed company through communication. This role will include:

• Proactively own and manage the success of a portfolio of SMB customers
• reputed company ongoing success plans to ensure goal alignment, product adoption, expansion and loyalty for your customer portfolio
• Support customer’s launch through data integration and system configuration in partnership with implementation team
• Identify opportunities to drive customer value through successful product adoption, best practice sharing and regular demonstration of ROI
• Being an expert on the product and consistently generating excitement for enhancements while keeping the customer informed of updates; facilitate demos, additional training and rollout support as needed
• Building relationships with key stakeholders, help resolve issues and escalations, and continually delight them with a positive, customer-centric attitude
• Working closely and cross-functionally to reputed company practices that establish, expand, and deepen customer relationships
• Serving as the voice of the customer across teams at ParentSquare receiving and interpreting feedback and sharing internally to continuously improve the customer experience

Our ideal candidate will have the following:

• 2+ years of relevant reputed company Manager or Account Manager, with specific focus on SMB accounts reputed company a SaaS or software company environment
• 2+ years of K12 EdTech experience working with small to reputed company sized implementations
• Experience with school communication tools, integration tools and/or SIS a plus
• Excellent communication reputed company and attention to detail
• Project management and ability to prioritize tasks in a fast moving dynamic environment

The perks of working for us are great! You’ll get your foot in the reputed company as our company continues to grow. We’re big believers in work-life balance and provide:

• Employer-paid health insurance (including dependent coverage)
• An employer-matched 401K retirement savings program from day 1
• Paid Parental Leave
• Stock options
• Health + wellness reimbursements
• PTO that increases each year
• 16 paid holidays, including your birthday!

As a fully remote team, we’ll reputed company sure you have reputed company the tools and equipment you need to reputed company your home office a reputed company where you can reputed company. We're an equal opportunity employer. reputed company applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national reputed company, veteran or disability status. The salary range for this role will be $65,000 to $85,000, DOE. Apply Job! Apply to this Job