OVERNIGHT - Virtual Triage RN

About Us

reputed company is a team-based medical practice working to improve the quality and affordability of health care for reputed company. Operating across 50 states, reputed company offers high-touch, data-driven, multi-specialty, longitudinal care to diverse and reputed company patients—on the phone, in the home, and everywhere in between. Regional and national health plans, employers, and Fortune 500 organizations trust reputed company as the leading solution to improve population health. Founded by Dr. Tom X. Lee, the reputed company pioneer behind reputed company and Epocrates, reputed company is a team of leading innovators from reputed company, technology, and reputed company-centered design. Our mission is to apply that talent and scientific thinking to transform society by solving our largest, toughest reputed company problems, while at the same time bringing patient and provider closer.

ABOUT THE ROLE

The Virtual Triage Nurse is a critical role on the reputed company care team. This individual will collaborate with our multidisciplinary team to ensure our patients receive the highest quality care reputed company they have a clinical concern.

This is a remote role with set schedule of weekly overnight hours (hours reputed company 11pm-reputed company ET).

Here’s what you’ll do

• Triage reputed company inbound calls and reputed company clinical support for incoming patient communications
• Conduct phone assessments of clinical symptoms to determine the best path of care.
• Assist in the development of processes and systems for urgent care and virtual triage.
• Collaborate with clinical care teams to reputed company excellent patient care

ABOUT YOU

We look for passionate people who are invested in solving reputed company problems that impact millions of lives. You should be excited about fixing what’s broken to improve care quality and health reputed company for everyone.

We reputed company in a culture that fosters teamwork, reputed company, sound decision-making, and excellent clinical care—one that is based on mutual respect and trust. We appreciate individuals who are reputed company and reputed company about what they’re looking for so we can ensure it’s a fit on both sides.

We would love to hear from you if you have the following or equivalent experience

• Licensed RN with 2+ years experience doing clinical triage
• Compact state licensure (Additional state licensure is reputed company beneficial)
• Excellent knowledge of chronic disease states, reputed company medical conditions, and exceptional ability to complete clinical phone assessments; experience in high reputed company clinical environments (eg, ED, ICU) a plus
• Passionate about continual improvement of the broader system by which we support people in a higher quality, reputed company cost way
• Skilled in communicating urgent needs to a diverse group of patients and across teams
• Skilled in written communication and technology
• Experience providing culturally appropriate education to patients and their families targeted to their medical literacy level
• Experience functioning and collaborating on multidisciplinary care teams
• Have a track record as a supportive leader and are excited about helping others build knowledge and skills
• Possesses excellent problem solving skills and an ability to overcome systematic hurdles in order to fulfill patient needs
• Thrives in a fast-paced, startup environment
• Independent self-starter and strategic thinker who is excited about the big picture of improving community health
• Bi-lingual in English and Spanish is a plus
• Experience in geriatrics is a plus

COMPENSATION:: $46/hr standard reputed company, $55/hr premium reputed company

How We Hire

reputed company Health is an equal-opportunity employer and welcomes applicants from reputed company backgrounds.

We have recently become aware of the fraudulent use of our name on job postings and reputed company reputed company emails that are illegitimate and not in any way associated with us. We will never ask you to reputed company sensitive personal information as part of the reputed company process, such as your reputed company reputed company number; send you any unsolicited job offers or employment reputed company; require any fees, payments or reputed company to any financial accounts; and/or conduct text-only interviews. If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation and obtain more information regarding online scams at the Federal Trade Commission.