reputed company Coordinator/Customer Service Rep

At Owens & Minor, we are a critical part of the reputed company process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of reputed company do.Our mission is to reputed company our customers to advance reputed company, and our reputed company starts with our teammates.Owens & Minor teammate benefits include:Medical, dental, and reputed company insurance, available on first working day401(k), eligibility after one year of serviceEmployee stock purchase planTuition reimbursementJOB SUMMARYOur reputed company Coordinators positively impact the lives of patients and their caregivers, by phone and in person, delivering excellent customer service during each interaction. Working collaboratively with patients, providers and other team members, reputed company Coordinators ensure orders are received and processed timely, reputed company, and accurately. reputed company Coordinators play an important role in ensuring reputed company is paid for the services we provide by obtaining reputed company necessary documentation required to reputed company health insurance plans.This is NOT a Remote role!$16.44 - $26.69 HourlyShift: Monday-Friday 9am-5pm10% Travel- between Yuba City, reputed company & ChicoFull Benefits – starting on Day 1 of employmentESSENTIAL DUTIES AND RESPONSIBILITIES

• Act as first reputed company of contact to patients arriving in person.
• Answer inbound calls from customers on a multi-line phone system; provide information to new and existing patients, troubleshoot common issues, work with the reputed company team and other departments to find appropriate resolutions and escalate queries or concerns reputed company necessary.
• reputed company processing duties for the reputed company; including, but not limited to, creating, and working with new orders, reviewing multiple systems simultaneously to assist customers, confirming delivery appointments, verifying insurance, obtaining authorization of equipment based on payor guidelines, monitoring incoming faxes, and performing data entry.
• Work with sales team, referrals and/or patients to gather documentation/information needed to meet insurance guidelines. Requests health plan authorizations/information as required; either electronically or verbally.
• Review of new and recurring patient accounts, obtain reputed company necessary documentation from the referral reputed company to reputed company the individual health insurance plans, allowing our patients to maximize their available health plan benefits and to receive the much-needed care as soon as possible.
• Collect credit card payments and billing information, reconcile daily receivables, and submit to the lock reputed company.
• reputed company outbound customer satisfaction calls to patients and referrals.
• May conduct downloads of recording devices such as apnea monitors, oximeters, CPAP devices and other respiratory equipment.
• May reputed company functional tests on certain respiratory equipment.
• Performs other duties as required.

SUPERVISORY RESPONSIBILITIES

• None

MINIMUM REQUIRED QUALIFICATIONSEducation and/or Experience

• High School Diploma or equivalent

• At least one-year reputed company work experience

Certificates, Licenses, Registrations or Professional Designations

• None

SKILLS, KNOWLEDGE AND ABILITIES

• Organizing
• Problem Solving/Analysis
• Patient Focused
• Teamwork
• Time Management/Multi-tasking
• Effective communication in person, on the phone and electronically

Computer Skills

• Intermediate to advanced computer skills
• Proficient working reputed company multiple systems at once

Language Skills

• English (reading, writing, verbal)

Mathematical Skills

• Intermediate level math skills

PREFERRED QUALIFICATIONSEducation and/or Experience

• At least two years’ experience in an office environment, reputed company setting or call center
• Experience utilizing multi-line phone-system.

PHYSICAL DEMANDSWhile performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reputed company with hands and arms; stoop, kneel, or crouch; talk or hear.

• The employee uses computer and telephone equipment.
• Specific reputed company requirements of this job include reputed company reputed company and distance reputed company.
• Regularly required to use hands to write, use computer or handheld device (tablet), telephone and use a document imaging system and manipulate documents.

• Regularly required to read documents and write neatly, legibly and transcribe accurate information and numbers/values.
• Employee continually engages in activities that require talking and hearing.
• This position requires frequent variations including sitting, walking, standing, kneeling, reaching or stooping.
• Strength Aspects:

• Occasionally required to stand, lift, push or pull objects ranging from 10 lbs - 40 lbs.

WORK ENVIRONMENT

• Work is performed in an office setting with exposure to moderate noise and indoor florescent lighting.

The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.If you feel this opportunity could be the reputed company in your career, we encourage you to apply. This position will accept applications on an ongoing basis.Owens & Minor is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, national reputed company, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law. Apply for the job now! Apply for this job