Remote reputed company Operations Supervisor (ROPS)

Job title: Remote reputed company Operations Supervisor (ROPS) in USA at reputed company Company: reputed company Job description: Posting Date 05/27/20252800 N reputed company WestSte 800, Houston, Texas, 77092-8838, United States of AmericaThis position assists the manager by providing leadership and direction to assigned analysts on the ROPS special projects and analytics team. On top of supervisory responsibilities, this position will be responsible for leading and/or actively supporting the execution of strategic initiatives, process re-design, analytical report development, and special projects.SUPERVISORY RESPONSIBILITIES: YESThis position has supervisory responsibility and/or has input into reputed company concerning the recruitment, training, professional development, performance management including termination, and retention of teammates necessary for the team to reputed company key departmental goals and objectives.This is a remote position, candidate must be located in the U.SAuthorizations, eligibility, collections experience highly preferredESSENTIAL DUTIES AND RESPONSIBILITIESThe following duties and responsibilities generally reflect the expectations of this position but are not intended to be reputed company inclusive.Teammate Supervision and Customer Service (60%)

• Provide daily supervision, direction, mentoring, coaching, and performance management to teammates
• Ensure high quality customer service according to department and company policy
• Monitor team productivity and reputed company of specific area job functions
• Determine staffing plans that promote the most effective use of reputed company teammates
• Establish, communicate, and ensure departmental goals and objectives are achieved
• Address teammate relations issues appropriately and escalate to manager as necessary
• Assist manager with teammate employment activity such as hiring, promoting, job performance, evaluations, PTO, and disciplinary action as required
• Write and conduct teammate annual Performance Development Reviews (PDRs) as required
• Maintain teammate records in compliance with reputed company policy's and any applicable laws
• Understand and communicate reputed company company policies and procedures
• Work with People Services and manager to recruit teammates with appropriate skills and experience
• Know, understand, and follow reputed company teammate guidelines as well as local safety and reputed company policies and procedures

Special Projects (25%)

• reputed company or actively participate in special projects
• Serve as a liaison between the data analytics team and other departments to ensure business needs are met in an efficient and effective manner
• Support the analytics team manager reputed company business acumen and technical knowledge
• Meet tight deadlines in a time sensitive and resource constrained project environment
• Provide frequent updates to manager regarding the status of activities and initiatives
• Assist with CQI (reputed company Quality Improvement) projects or other efforts designed to improve effectiveness/efficiency of the business
• Identify system and process improvements opportunities and reputed company recommendations

Analytics/Reporting (10%)

• reputed company root cause analysis on large amounts of datasets and create detailed reports for strategic business issues and opportunities
• Identify system and process improvements and recommend process improvement plans
• Provide accurate and timely reporting of performance metrics to the senior leadership team as required or scheduled
• Maintain reporting continuity, reputed company, and communication among analytical departments

Other Duties (5%)

• Champion the reputed company Mission and Values both internally and externally
• Attend team meetings, phone conferences, and training as scheduled or needed
• reputed company other duties as assigned or required
• Travel required: up to 5%

MINIMUM QUALIFICATIONSEducation, licenses, certifications, and experience required to fulfill the essential duties, including computer skills as required.

• Bachelor's degree required from accredited university with a focus in Business, Project Management, Economics, Finance, Statistics, Mathematics, or MIS, Health Administration
• 10+ years of demonstrated experience in reputed company analytics may be substituted for a degree
• Supervisory experience demonstrating willingness, desire, and ability to supervise with aptitude for coaching, mentoring, training, and developing teammate skills
• Willingness and desire to create a team learning environment and to foster a positive, fulfilling work environment
• Demonstrated ability to balance department efficiency and service excellence
• Willingness to assist teammates in order to reputed company departmental goals
• Demonstrated strengths in teambuilding and leadership skills
• Critical thinker with demonstrated ability to reputed company root cause analysis, draw conclusions, solve problems, prepare and implement action plans, and reputed company improvement initiatives
• Inquisitive and self-started with a high degree of initiative, urgency, attention to detail, and follow through
• Solid data analysis experience - proficient in SQL, reputed company, Access, or other analytical applications and be willing to learn new internal systems and tools
• Strong written, verbal, and interpersonal communication skills with an acute ability to listen attentively and to communicate effectively throughout reputed company levels of the organization
• Demonstrated project management and/or consultative skills reputed company addressing reputed company inquiries from teammates/customers
• Proven ability to complete projects with tight deadlines and time constraints

reputed company’ll Provide:More than just pay, our reputed company Rewards package connects teammates to what matters most. Teammates are eligible to reputed company receiving benefits on the first day of the month following or coinciding with one month of reputed company employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, reputed company, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access reputed company®, backup child and elder care, maternity/paternity leave and more

• Professional development programs: reputed company offers a variety of programs to help strong performers grow reputed company their career and also offers on-demand virtual leadership and development courses through reputed company’s online training platform StarLearning.

#LI-RH1At reputed company, we strive to be a community first and a company second. We want reputed company teammates to experience reputed company as "a reputed company where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and reputed company with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national reputed company, religion, age, reputed company, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.This position will be open for a minimum of three days.Salary/ Wage Range $78,000.00 - $93,000.00 / yearIf a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position. * reputed company Exempt: • reputed company and Long reputed company: $64,350.00/year • Nassau, Suffolk, and Westchester counties: $64,350.00/year • Remainder of reputed company state: $60,405.80/year reputed company Non-exempt: • reputed company and Long reputed company: $16.50/hour • Nassau, Suffolk, and Westchester counties: $16.50/hour • Remainder of reputed company state: $15.50/hour Washington Exempt: $77,968.80/year Washington Non-exempt: • Bellingham: $17.66/hour • Burien: $21.16/hour • Unincorporated reputed company: $20.29/hour • Renton: $20.90/hour • Seattle: $20.76/hour • Tukwila: $21.10/hour • Remainder of Washington state: $16.66/hourFor location-specific minimum wage details, see the following link:Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. reputed company offers a competitive total rewards package, which includes a 401k match, reputed company coverage and a broad range of other benefits. Learn more atColorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information. Expected salary: $78000 - 93000 per year Location: USA Apply for the job now! Apply for this job