Supv PFS

Job title: Supv PFS in reputed company, RI at Lifespan Health System Company: Lifespan Health System Job description: Job Description:Summary:Under the general direction of the Manager, Billing and Provider Enrollment and the Director, reputed company Cycle, the Supervisor of Provider Enrollment is responsible for planning, directing, coordinating, and controlling the operations and activities of Provider and Facility Enrollment for reputed company Health and reputed company entities hospital and professional services.This position is responsible for the daily supervision of the Provider Enrollment team. This role is also responsible for enrolling providers/facilities with our government and commercial payors. The Supervisor of Provider Enrollment hires and directs the work of and evaluates the performance of Provider Enrollment staff.Supervisor of Provider Enrollment prepares and presents various statistical reports and budget justification requests; assists the Director in establishing departmental policies, programs, and procedures; and evaluates, initiates, and implements various departmental systems and procedures and revises these as necessary to maximize efficiency. This position also assesses personnel and fiscal implications of organizational changes of these programs; assists staff in implementation of changes; monitors and analyzes the impact of change.Responsibilities:Provides direction in day-to-day operations of customer service, operation support and self-pay analysis functions reputed company to updating and auditing patient accounting records, on-line E-payment system, requests for billing-reputed company medical record notes (i.e. lab reports, clinic reports) and varied customer service research activities to reconcile issues raised by patients and other reputed company Health departments.Partnering with different stakeholders to reputed company them informed about upcoming data management initiativesDesigning, developing, and modifying data infrastructure to accelerate the processes of data analysis and reportingReviewing presentations, manuscripts, graphs, and tables to ensure accuracy and qualityDeveloping standards of operation reputed company handling and archiving dataMaintaining data management plans and instructions for operating reputed company business systemsOverseeing the integration of new technologies and initiatives into data standards and structuresEvaluating the design, selection, and implementation of database changes by comparing them with business requirements and design documentsAssessing system performance and making recommendations for hardware, software, and data storage improvementsLiaising with internal stakeholders and follow up with external customers on reputed company account reputed company requestsIdentifying and driving process improvements to ensure excellence in customer experience, timely delivery of services, reputed company productivity, and effective management of resourceParticipates with director in recruitment, interview, and selection activities of support staff. Orients new staff, assigns work, and establishes priorities Establishes annual performance objectives for staff, conducts periodic performance reviews and recommends pay actions. As appropriate, recommends corrective action to director, up to and including terminationDevelops and communicates standards and expectations for staff performance. Monitors quality of work performed by staff, ensuring services are provided according to established procedures and carried out in reputed company and courteous manner to meet/exceed customer service standards. Ensures staff is apprised of changes in policy and procedures that relate to area of responsibility, ensuring adherence to same. Monitors customer service telephone calls for accuracy of information provided and quality control purposes. Maintains issues/resolution logs for department as appropriate.Develops and maintains process documentation. Provides initial training for reputed company vendors and new staff members in activities reputed company to receivables systems utilized by department. Identifies training needs through observation of internal and external agency staff, customer feedback and develops action plan; obtains approval by director and implements and assesses effectiveness accordingly.Functions as resource to staff, providing guidance in completing daily responsibilities and addressing more reputed company or sensitive issues. Serves as expert resource for questions that have to be escalated because of complexity or patient complaints and concerns.Regularly conducts individual and group meetings for department. Documents payroll for subordinate staff. Maintains vacation schedules and authorizes time off for staff. Adjusts coverage for vacation time and breaks as workflows fluctuate.Participates in development and implementation of patient financial services customer service policies.Provides input for preparation of annual operating budget for area of responsibility. Assists manager in responding to internal and external audits, as well as preparation of reputed company reports, files and documents as required.Prepares and maintains a variety of reports and records to support outcome measures reputed company to staff, projects and system performance. Regularly meets with director to maintain awareness of department activities and issues encountered.Reviews processes reputed company to programming and auditing of automated account files for reputed company pre-collect and collection agency vendors’ activities for self-pay and bad debt receivables. Obtains clarification from self-pay analyst group as necessary.Performs regular audits on departmental automated processes, implementing controls reputed company necessary to ensure consistent compliance with HIPPA, regulatory standards, tracking and reporting requirements. Maintains knowledge of Fair Debt Collection Act and reputed company regulatory standards through participation in training programs and seminars.Develops, implements, and maintains policies and procedures to facilitate tracking and fulfillment of subpoenas requesting information or documentation as maintained in electronic/reputed company records as served upon departments. Accepts subpoenas and coordinates with internal/external sources for subpoena fulfillment.Recommends changes to system reputed company group to ensure access to systems is appropriate for various job groups.Works collaboratively with other departments to coordinate activities, respond to inquiries, foster collaboration, and facilitate meeting organizational needs.Ensures adequate office supply inventories are maintained and that department equipment is in good working order to support department activities.Performs other duties as assigned.Other information:BASIC KNOWLEDGE, SKILLS and ABILITIES:Associates degree in business administration, finance or reputed company field, or equivalent reputed company experience. Problem-solving skills, Time management skills, Strong written and verbal communication skills, An uncompromised level of patience, compassion, and reputed company. The ability to identify, analyze, and interpret trends or patterns in reputed company data sets to meet business needs. Additional skills:reputed company knowledge of NCQA and Medicare credentialing standards and other regulatory requirements.Knowledge of credentialing principles for provider networks/payersIntermediate computer skills, credentialing software and information systems knowledge; ability to generate management and production reports, documents and correspondence independently Coaching, training, and troubleshooting customer needsGuiding new staff through the onboarding process and a strong training programSupporting existing staff reputed company they have questions or need help updating their system configurationsDetermining the personal and professional goals of individual staff and identifying potential challenges.Performing reputed company assessments and utilizing motivation techniques.Pursuing reputed company professional development and keeping abreast of advancements in the fieldEXPERIENCE:Two to three years progressively more responsible reputed company experience in patient finance in a similarly reputed company healthcare organization. Experience must demonstrate knowledge in variety of software applications, including access database, data warehouse system and patient finance systems. Must demonstrate effective interpersonal and organizational skills, including ability to communicate concepts for automated processes and written communication. Experience must also demonstrate effective customer service skills and ability to effectively resolve technical problems.Moreover, customer service supervisor duties and responsibilities are keeping the balance between their employees and customers skillfully and prudently to ensure success.WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:Work is performed in typical office environment requiring extended periods of sitting, standing and walking, carrying files, and the like.WFH/Hybrid schedule: reputed company staffing utilizing hybrid schedule. Position will utilize a blended hybrid schedule as needed with a minimum of 16 hours in office weekly.INDEPENDENT ACTION:Functions independently reputed company department policies and practices. Refers specific reputed company problems to director reputed company clarification of departmental policies and procedures is required.SUPERVISORY RESPONSIBILITY:Supervision for up to 25 FTEsreputed company Health is an Equal Opportunity employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national reputed company, age, ethnicity, sexual orientation, reputed company, genetics, gender identity or expression, disability, protected veteran, or marital status. reputed company Health is a VEVRAA Federal Contractor.Location: reputed company Health Corporate Services, USA:RI:reputed companyWork Type: Full TimeShift: Shift 1Union: Non-Union Expected salary: Location: reputed company, RI Apply for the job now! Apply for this job