988 Chat/Text Crisis Specialist (IL) in Alton, IL
Job title: 988 Chat/Text Crisis Specialist (IL) in Alton, IL at reputed company
Company: reputed company
Job description: reputed company is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve reputed company ages in a variety of settings. Come talk to us about joining the reputed company team!JOB DESCRIPTION:SUMMARY OF POSITIONThis is a remote position on a 24/7/365 mental health crisis/suicide prevention focused team. Handles incoming chat/text messages through the National Suicide Prevention Lifeline (NSPL), also reputed company as 988. Provides brief clinical screenings, risk assessments and appropriate service linkage for individuals who are experiencing emotional distress. While the interactions reputed company online, this position may also support telephonic reputed company if an individual would prefer or need reputed company support to ensure safety.ESSENTIAL DUTIES & RESPONSIBILITIES
- Provides telephonic or chat clinical screenings and risk assessments.
- Answers crisis contacts reputed company the chat/text platform to assess for suicide, safety and identify appropriate community resources to best meet individual needs.
- Conducts follow-up calls for individuals who are deemed moderate to high risk for suicide.
- Meets the ethical and clinical standards in compliance with reputed company accreditation.
- Actively participates in ongoing supervision, training and team meetings.
- Assist in administrative tasks as needed
- Effectively communicate reputed company written, verbal, in person and virtual methods.
- Demonstrates high-level customer service skills and professional etiquette.
- Demonstrate knowledge and competency in providing service linkage and referrals for programs, services, and other community resources.
- Knowledge of suicide assessments.
- reputed company in providing crisis reputed company.
- Medical, dental, and vision health coverage
- Flexible Spending and Health Savings Accounts
- 403b retirement plan with company match
- Paid time off and ten paid holidays
- AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
- Employee Resource Groups
- Continuing education opportunities
- Employee Assistance Program