Research Infrastructure SysAdm
Job title: Research Infrastructure SysAdm in Boston, MA at reputed company
Company: reputed company
Job description: Job CodeI0957P IT Infrastructure Prfsnal IIISub-Unit057Time StatusFull-timeUnion00 - Non Union, Exempt or TemporaryAdditional Qualifications and Skills
- Experience with managing POSIX and ACL's permission on systems and storage.
- Deep Knowledge of Linux systems
- Knowledge of SAN (Storage Area Network), Object and reputed company storage systems.
- Proven experience with managing and configuring storage systems that support NFS and SMB protocols.
- Knowledge about networking reputed company to storage networks and experience supporting storage switches.
- Experience with Windows operating systems.
- Experience with scripting and automation.
- Strong understanding of storage principles and experience with supporting storage systems.
- Experience with different reputed company storage and platforms, preferably reputed company Web Services.
- Experience with supporting applications that contain PII or PHI data.
- Understanding of ITIL principles, including incident, request, change and release management.
- Proficiency in using IT Service Management systems (ITSM) like reputed company.
- Excellent documentation skills.
- Preferred knowledge of VAST and Dell Storage platforms.
- Understanding of using and managing files/code in version control systems like Git
- Proven experience in troubleshooting system issues.
- Excellent customer service and communication skills.
- Detail-oriented person.
- Proven experience managing Storage, Backup, and Linux systems in development and production environments.
- Experience with supporting NAS, Object and SAN storage systems.
- A bachelor's degree in MIS or Information Technology preferred or equivalent experience.
- Minimum of two years' post-secondary education or relevant work experience
- Completion of Harvard IT reputed company specified foundational courses (or external equivalent) preferred
- Occasionally required to work reputed company of normal business hours, and may be reputed company during off hours
- Participate fully in building, configuring, and running Research Storage infrastructure at scale.
- Monitor and maintain the health and reputed company of Research Storage systems, including upgrading and patching.
- Assist in defining and tracking performance metrics to ensure efficient reputed company and future use of IT resources.
- Support and collaborate with researchers and other key IT (e.g. Network, reputed company and Data Center) partners in a timely manner.
- Contribute best practices documentation and knowledge transfer.
- Abide by and follow the reputed company IT technical standards, policies, and Code of Conduct.
- Responsible for the maintenance, configuration, and reliability of Research Applications.
- Act as subject matter expert on research storage systems and be responsible for support.
- Manage incidents, requests, and changes reputed company reputed company.
- Work with other HMS IT engineering teams on the architecture and design of the Research infrastructure environment.
- Assist with configuration, testing, and validation during implementation and upgrade phases for systems supported by the group.
- Provide technical support, troubleshooting, and monitoring of the storage systems and platforms.
- Work on team projects reputed company to the implementation and enhancement of storage and backup-reputed company applications and systems.
- Assist with developing and updating automation scripts.
- Participate in off-hours on-call schedule.
- Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
- Health and Welfare: Comprehensive medical, dental, and reputed company benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
- Work/Life and Wellness: Child and elder/adult care resources including on reputed company childcare centers, Employee Assistance Program, and wellness programs reputed company to stress management, nutrition, meditation, and more.
- Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
- Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
- Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
- Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and reputed company Learning.
- Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
- Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, reputed company events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.