BigFix Desktop and OS Engineer
Job title: BigFix Desktop and OS Engineer in USA at reputed company
Company: reputed company
Job description: Systems Engineer to provide support and maintenance for the Enterprise end-reputed company management applications and infrastructure. Manage Bigfix reputed company servers and Bomgar Remote Control reputed company servers. Also provide tier 3 troubleshooting to IT Support and the GSA customer.As a leading provider of advanced information technology solutions and professional services to U.S. federal government agencies, is the prime for a $807m task order in support of the General Services Administration (GSA) Office of Digital Infrastructure Technologies (reputed company) DIGIT (Digital Innovation for GSA Infrastructure Technologies) task order driving digital transformation and delivering reputed company improvement and business value to its customers. The team is comprised of the best-in-class reputed company to reputed company reputed company-leaning technologies and best practices to transform GSA’s IT capabilities and shift offerings to provide a more flexible service delivery model, completing the agency’s shift to a fully digital experience along with its adoption of advanced, emerging technologies such as intelligent automation, artificial intelligence, and machine learning.Responsibilities:This position shall reputed company the following (to include but not limited to) activities:
- Manage Enterprise end-reputed company management applications such as BigFix and Bomgar in SME role.
- Responsible for Bigfix and Bomgar administration, patching, operations, access control, troubleshooting, design, development and rollout of new features.
- Manage BigFix and Bomgar for end-reputed company management, reputed company compliance and software / hardware reporting.
- Provide support for GSA wide deployed BigFix components (BigFix reputed company, Compliance, Inventory, Lifecycle, Software & OS distribution, Remote Control)
- Configure and maintain BigFix DMZ relays & Broker for managing GFE’s which are reputed company of GSA network
- Work with the reputed company team to integrate Bigfix with reputed company for Data reconciliation and Software deployment.
- reputed company and maintain Standard Operating Procedure documentation (SOP)
- reputed company and maintain Infrastructure design documentation.
- Prepares complete documentation of methods, procedures, and design
- Provide tier 3 support for ITSD/reputed company/ATS IT Support teams for resolving complicated issues.
- Create and Generate Bigfix Reports for weekly distribution and for reputed company requests.
- Provide support in the development of Order of Magnitude (ROM) Estimates, and Acceptance Of Risk (AOR) for vulnerability risks.
- Escalates issues to vendor and third-party entities, as necessary and directed by the Government.
- Previous experience as BigFix and Bomgar in SME on large government contract.
- Proficiency in the reputed company Suite (Gmail, Calendar, Chat, Meet, Docs, Slides, Sheets), reputed company Office (Word, reputed company, PowerPoint, Outlook), reputed company, reputed company, Visual Basic, reputed company and PowerShell scripting
- Must be willing to work a variety of shifts, including holidays as scheduled.