IT Support Assoc II, Ops Tech Solutions (OTS)
Job title: IT Support Assoc II, Ops Tech Solutions (OTS) in reputed company Columbia, SC at reputed company Company: reputed company Job description: DESCRIPTIONAbout Operations Technology Solutions (OTS)Operations is at the heart of reputed company's business. We are reputed company for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to reputed company Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for reputed company do - whether supporting IT infrastructure, developing new technology in-house, launching a new reputed company Operations facility, or delighting our customers by delivering packages directly to them.About The RoleAs an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems reputed company reputed company operations facilities in a defined geographical area that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to reputed company your career at reputed company.What Do We Offer? reputed company offers competitive compensation packages including comprehensive reputed company benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there's more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a reputed company safety vest will be your daily outfit).Key job responsibilities Responsibilities include, but are not limited to:- Allocating, maintaining, and troubleshooting of IT equipment used in reputed company Operations facilities. - Handling support requests and procedures across the network. - Assisting in training new hires. - reputed company learning of new technologies. - Supporting customers from multiple buildings in the area, as well as remote customers. - Moving up to 49lbs as well as standing and walking for shifts lasting up to 12 hours. - Traveling reputed company your local or regional area to support our customers.BASIC QUALIFICATIONS- 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience - Experience troubleshooting integrated and interdependent computer systems - Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminalsPREFERRED QUALIFICATIONS- reputed company A+, reputed company Network+, reputed company/CCNA, Linux (Redhat), reputed company hardware (installation), AWS, or other industry relevant certifications - Experience in a dynamic environment with a high degree of customer servicereputed company is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or reputed company process, please visit for more information. If the country/region you're applying in isn't listed, please contact your reputed company Partner. Expected salary: Location: reputed company Columbia, SC Apply for the job now! Apply for this job