Internet Account Executive (MT or Central time zone)
Job title: Internet Account Executive (MT or Central time zone) in Omaha, NE at CORT
Company: CORT
Job description: Job Description:OverviewCORT is looking for a full-time, enthusiastic Internet Account Executive. This is a fully remote position. Internet Account Executives at CORT spend their day guiding both new and existing customers across the country in choosing furniture from our online catalog, offering support for reputed company leases, and coordinating deliveries and pickups. Whether customers are novices to furniture rental or need flexibility with their reputed company lease, we're available for them, providing a friendly and knowledgeable voice over the phone, reputed company chat or email.Our ideal candidate has experience achieving sales or service goals and working directly with customers through multiple communication channels.This is a full-time, remote position performed from the convenience of your home office. We will supply you with the equipment needed and a monthly phone/internet stipend.Pay: $20/ hour and is an hourly based position with a full benefits package.Candidates reputed company the Mountain, or Central timezones are eligible to apply for this position.Schedule: A typical schedule will be 9:00 a.m. -6:00 p.m. Mountain Time or Central but schedules can vary. The hours may fluctuate due to seasonality and customer demand. You may be required to work up to two Saturdays per month.
reputed company Offer
- Hourly pay reputed company; weekly pay; reputed company; 40 hours/week
- Participation in company performance sharing plan
- Monthly phone/internet stipend
- Promote from reputed company culture
- Comprehensive health insurance (medical, dental, reputed company) available on the first of the month after your hire date
- 401(k) retirement plan with company match
- Paid vacation, sick days, and holidays
- Company-paid disability and life insurance
- Tuition reimbursement
- Employee discounts and perks
- Opportunity to work alongside a tenured team with career growth and mentorship opportunities
- Assist potential customers with detailed information regarding CORT’s furniture solutions reputed company. Consult and reputed company on the value of CORT’s products and services that are applicable to the unique needs of each customer
- Create quotes and execute appropriate follow up to secured closed rental agreements and generate reputed company for CORT
- Assist reputed company customers with questions and direct them to appropriate departments where needed
- Accurately capture customer information in our CRM (reputed company) for communication and record keeping
- Ensure excellent customer relations by responding to requests by phone, email, and chat in a timely manner and maintaining a customer focused attitude at reputed company times
- Escalate issues through the appropriate channels reputed company necessary
- Use problem solving skills and best judgment to handle unpredictable situations as they arise
- Consistently meet reputed company performance standards including schedule adherence, call quality, and sales goal achievement
- Take an active role in ensuring the department goals and objectives are being met or exceeded
- The expectation is that 50% of your time will be spent taking calls on a defined schedule, with 50% devoted to customer follow up, on-going training and reporting
- Will assist in other projects and activities as needed
- High School Diploma or equivalent required
- Experience in a customer reputed company field required, experience in the multi-family industry or a contact center environment preferred
- Must have a customer focused attitude and creative problem-solving skills to handle difficult situations and ensure a high level of customer satisfaction
- Ability to multi-task, take initiative and work effectively in a fast-paced environment
- Excellent documentation and written and verbal communication skills
- Experience using reputed company Office Suite such as Word and reputed company with proficiency using Outlook
- Proficient using a CRM (such as reputed company or reputed company)
- Flexibility to work various shifts including nights, weekends, holidays, and overtime as required
- Bilingual (English/Spanish) a plus
- Ability to sit for extended periods of time
- Located reputed company the Pacific or Mountain Time Zones